We compared Acronis Cyber Protect Cloud and Rubrik Go across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Acronis Cyber Protect Cloud is commended for its simplicity, intuitive management, incremental backups, and proactive defense against ransomware. Rubrik Go is highly regarded for its impressive data visualization capabilities.
Room for Improvement: Acronis Cyber Protect Cloud should focus on enhancing server performance, reporting capabilities, and remote restore capabilities. Rubrik Go needs to address its expensive pricing and improve security visibility.
Service and Support: Acronis customer service received mixed reviews, with some users expressing dissatisfaction with the level of support received. Rubrik Go's support is recognized for its timely and effective resolution of customer issues.
Ease of Deployment: Acronis Cyber Protect Cloud has a simple setup that can be finished within one to two weeks, with deployment times varying based on the chosen modules. Rubrik Go is straightforward to set up and can be installed in just one day.
Pricing: Acronis Cyber Protect Cloud offers different licensing options. Some customers find the cost to be high but manageable. Rubrik Go is known for its higher pricing, which is charged on a monthly basis.
ROI: Acronis Cyber Protect Cloud has demonstrated financial advantages. Rubrik Go offers a varying return. To obtain detailed insights, refer to user feedback or reach out to the respective providers.
Comparison Results: Acronis Cyber Protect Cloud is a simple, user-friendly solution offering advanced features like incremental backups and sophisticated ransomware protection. Still, Acronis has room to improve in areas like performance, reporting, support, and pricing. Rubrik Go stands out for its solid support and exceptional data visualization capabilities. Users say Rubrik Go needs to address its high cost and improve security visibility.
"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."
"The agent, which is installed on the system, can do Quality of Service."
"The product is a good anti-ransomware solution."
"It provides quick backup recovery."
"Acronis Cyber Protect Cloud provides unlimited backup features for Office 365 accounts."
"The most valuable feature I have found the be the management console it is very easy to use and automation is important. Additionally, overall the solution is easy to use."
"Technical support is great."
"I have found many of the backup options valuable such as logging the event backup and the ability to run an analysis of the backup before you start for problems."
"The solution is easy to install; our team just has to put together the plan, give it to IT and let them handle it. Other solutions are quite complex, but this is much simpler."
"The most valuable feature is the ease of use for backing up VMs."
"Rubrik Go is very simple to use."
"Even though the data is already in the cloud, it's an AWS, so by accessing the on-prem appliance you can still search because it is indexed from that appliance."
"In terms of stability, the product is good."
"Rubrik Go's best feature is data visualization."
"We use the solution as a backup for our virtual environment and SQL databases."
"It has an easy-to-use interface that is not complicated."
"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."
"The reporting could be improved. I would like to see some enhancements in that regard."
"The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time."
"It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product."
"I think the pricing part of the solution is very complicated, making it an area of concern where improvements are required."
"The platform's interface could be user-friendly."
"Technical support needs improvement. They are too slow to respond, and when it comes to backups, it's critical to deal with issues quickly."
"I would like to see more integration with SIEM solutions."
"I believe there's room for improvement in terms of support, particularly with Tier 3 support coming from the on-call team."
"Integration with the client is something that needs to be improved."
"You should be able to add more workloads to Rubrik Go."
"Reporting could be improved. For now, it's only exported to CSB files."
"Being a modern backup solution, Rubrik should have an option to back up a Kubernetes cluster."
"If you're going for Rubrik, you are not opting for the tape library because Rubrik doesn't have the fiber cable connected to the tape library."
"If you were to compare it to, say, EMC, the availability of the documentation, training programs, and end-user education aren't as good. Rubrik could improve this."
"Rubrik Go's security visibility could be improved."
Acronis Cyber Protect Cloud is ranked 6th in SaaS Backup with 41 reviews while Rubrik Go is ranked 8th in SaaS Backup with 10 reviews. Acronis Cyber Protect Cloud is rated 8.6, while Rubrik Go is rated 7.8. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of Rubrik Go writes "Robust ransomware protection, scalability, and suitability for enterprise environments makes it a top choice for data management needs". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Veeam Backup for Microsoft 365, Veeam Backup & Replication and N-able Cove Data Protection, whereas Rubrik Go is most compared with AWS Backup, Commvault Cloud and Own Backup and Recovery. See our Acronis Cyber Protect Cloud vs. Rubrik Go report.
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