Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
We use Commvault IntelliSnap a lot. It's a very good product and has the functionality to enable a snapshot of a vendor's storage... It really helps to speed up the backup process for some of our environments.
Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily.
The solution’s user interface for managing the on-prem environment is good.
What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one.
One of the most valuable features is the encryption which helps save you from ransomware. Because the data is already encrypted, it cannot be encrypted again.
The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area.
The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform.
Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection. You can enable those licenses on a single platform screen. This is where I see the value ad. This is a single management tool.
It's always stable. It's very good, useful, and user-friendly.
The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware.
One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device.
The web-based interface makes it easy to use.
This is a full software so deployment time is very quick.
It actually does its job very well and has interesting capabilities, but it has the most awful interface.
The most valuable feature is its consistency.
The most important feature in Barracuda Backup is the ability to archive the backup of emails.
The most valuable feature is the speed of backup, which is very good compared to other solutions.
They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us.
Most important is its ease of use. You plug it in, follow the steps, and you have your backup file.
Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running.
The product is easy to install and use while doing what it is expected to do.
We perform backup drills to test the functionality, and we don't have any problems.
Easy, immediate protection for data that is virtually infinitely scalable.
The software is good, but I always have issues with the documentation and, especially, the communication regarding new functionality. Commvault has a new maintenance release every three months, and it's always hard to know exactly what has changed in the software. They have improved a bit on that topic by communicating what has changed, but there is still a lot of room for improvement on that side.
The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues.
Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better.
We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not.
It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners.
I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect.
Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected.
They don't market their products well. They don't do a lot of marketing to enable them to move forward.
I would like to have more hardware space. It would make it better. I would like to have two more terabytes.
In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule.
For smaller companies it's a little more challenging to maintain.
When an error occurs, the information is not always easy to understand and these messages should be made more clear.
No technical support and minimal documentation.
The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult.
This is not a feature-rich solution.
I would like to see a way to increase space.
In the next release of this solution, I would like to see cloud support and deduplication functionality.
We cannot backup Sun Micro systems. They are not currently supported.
When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud.
I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines.
Some features like CIFS are not supported that would help speed and flexibility.
I would like to see the automatic backup of critical applications to the cloud.
The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does.
Pricing and Cost Advice
We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs.
We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions.
It is cheaper than Veeam.
It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need.
We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.
The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.
Commvault licensing is a perpetual license so only the support is being renewed yearly.
There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.
The pricing is comparable to the newest solution available on the market, Altaro.
Our licensing fees are on a yearly basis.
You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up.
You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually.
The price of the five-year contract was approximately three million Rupees ($42,000 USD).
Low, fixed cost with great savings.
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Also Known As
|Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced|
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Acronis Backup 12.5 is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices. With enhanced backup validation and blockchain-based authentication of your backups with Acronis Notary, Acronis Backup 12.5 is the most reliable backup solution on the market today.
Available in Standard and Advanced editions, Acronis Backup 12.5 protects data on 21 platforms. With active protection from ransomware, 15-second Recovery Time Objectives (RTOs), and backups that are two times faster than the closest competitor, it is easiest to-use, fastest, most secure and complete backup solution available today.
Acronis Backup simplifies the management of data protection and reduces IT manual efforts with innovative features that automate data protection. These features include a zero-installation, unified touch-friendly web-based console to manage backup and recovery of all workloads and data, agentless and agent-based backups; and flexible granular, bare-metal, and dissimilar hardware recovery options.
Barracuda Backup is designed from the ground up for the cloud-integrated systems. It gives you the flexibility to easily back up data wherever it resides - on premises or in the cloud - and to replicate the data to our secure cloud or to a private location of your choice. Simple to configure and manage, and totally automated.
Learn more about Commvault
Learn more about Acronis Backup
Learn more about Barracuda Backup
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Comms Service Provider19%
Computer Software Company44%
Comms Service Provider10%
Computer Software Company30%
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Computer Software Company36%
Comms Service Provider9%
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