We compared Acronis Cyber Protect and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
"The most valuable feature is its consistency."
"It is a very fast and reliable backup, which requires less management and restores quickly."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
"This is a perfect option for an SMB."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"Dell EMC NetWorker is scalable."
"NetWorker is fast and reliable."
"The solution is very stable, especially if you are using a RAC environment."
"Data domain is a good feature."
"Dell EMC NetWorker integrates well with our domain and the performance is quite good on-premise. We receive approximately 1 terabyte within one hour."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"The software is quite complicated and useful for large corporations using different information systems."
"We have issues with the SQL databases which are a little shaky."
"The licensing approach becomes intricate when dealing with SharePoint."
"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."
"Acronis Backup can improve on the virtualization backups because they are not as good as Veeam Backup."
"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."
"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."
"For smaller companies it's a little more challenging to maintain."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups."
"NetWorker's major problem is its legacy software."
"The management of Dell Networker is quite cumbersome."
"Lacks a restore feature."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"The interface could have a different appearance."
"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."
"Regarding improvements for NetWorker, I believe implementing cross-platform restore functionality is essential. This feature would allow for compatibility with various backup software solutions, similar to Veeam."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Acronis Cyber Protect is rated 8.2, while Dell NetWorker is rated 7.8. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud. See our Acronis Cyber Protect vs. Dell NetWorker report.
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