We compared Acronis Cyber Protect and Dell Avamar based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Some customers express satisfaction with Dell support, but others said there is room for improvement.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Dell Avamar provides cost savings through data reduction, deduplication, and compression.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities.
"It is a very stable solution."
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"Our customers can backup to local storage and they can back up or replicate to the cloud."
"For me, the cost is a significant advantage."
"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."
"The most valuable feature is its consistency."
"Universal Restore is valuable to us."
"I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup."
"For the on-prem backup, it has all the necessary features that we require. They keep coming up with new scripts and new updates."
"The solution is very stable."
"The most valuable feature of Avamar would have to be the way it works over needing very little bandwidth to move data across a WAN or LAN."
"The product has a proven track record of good backups without much of a failure ratio. It also has a good backup in terms of the compression ratio."
"We've been using this solution to backup our servers. It is a simple backup and restore data application."
"I found the most valuable features of Dell Avamar are the user-friendly interface and ease to use. Our clients have administrated this software and there is no additional training required."
"It was very simple to deploy the solution to the client that you wanted to backup."
"The solution integrates well with Unix, Windows, Hyper-V and VM."
"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"Their support process can be quite lengthy...This is an area that needs improvement."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"There are times when the backups are slow. A faster backup would be better."
"The stability could improve, a lot of scheduled backups failed at one time."
"The recovery is a bit slow."
"The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."
"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."
"Setting up Avamar wasn't so easy, and we had a partner doing the installation for us. Though it was hard at first, it's getting better. The main difficulty was finding plugins for Oracle Database. It took some time to open a ticket with Dell, but everything was fine after that."
"Compared with Cohesity or Rubrik, which have some continuous data protection for backup and replication, this solution tends to lack in this area."
"It would be helpful if there was cloud support."
"The interface could be more helpful for people."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Dell Avamar is ranked 13th in Backup and Recovery with 81 reviews. Acronis Cyber Protect is rated 8.2, while Dell Avamar is rated 7.8. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain). See our Acronis Cyber Protect vs. Dell Avamar report.
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