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Top Review
Find out what your peers are saying about Acronis Backup vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2021.
536,053 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.""The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms""The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.""I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice.""The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."

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"It actually does its job very well and has interesting capabilities, but it has the most awful interface.""This is a full software so deployment time is very quick.""The web-based interface makes it easy to use.""One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device.""The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware.""It's always stable. It's very good, useful, and user-friendly.""The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it.""It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."

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"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.""The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the same as for Office 365, but it shows you a list of the mailbox or account holders in an organization. If you want to back somebody up, it's literally just a checkbox to choose that individual. It's super simple to say, "I want to back up these mailboxes, but I will leave these other people, who are temporary, unchecked." I can't make a mistake.""The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster.""The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud.""The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

More Infrascale Backup & Disaster Recovery Pros »

Cons
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.""There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.""They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.""Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool.""The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."

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"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult.""No technical support and minimal documentation.""When an error occurs, the information is not always easy to understand and these messages should be made more clear.""For smaller companies it's a little more challenging to maintain.""In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule.""I would like to have more hardware space. It would make it better. I would like to have two more terabytes.""When I first started using Acronis, I found it a little bit confusing when it came to the configuration.""They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."

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"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.""The barrier to entry should be smaller. Their ICB (Infrascale Cloud Backup) requires a minimum of one terabyte and the IBDR (Infrascale Backup & Disaster Recovery) requires one terabyte. It would be better if they could do 500 gigabytes. I don't always want to purchase terabytes at a time, although those are different products than what we've been talking about.""The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.""Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.""When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

More Infrascale Backup & Disaster Recovery Cons »

Pricing and Cost Advice
"The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.""We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.""It is cheaper than Veeam."

More Commvault Pricing and Cost Advice »

"The pricing is comparable to the newest solution available on the market, Altaro.""The cost of updates is less than $100 USD yearly.""It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments.""This is an affordable product and fits within our customers' budgets.""Licensing fees are billed annually and there are no extra charges.""The price of the solution is expensive and could be reduced a little.""You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated.""We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

More Acronis Backup Pricing and Cost Advice »

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees.""It's only in the cloud and there are no extra fees. You just pay for your storage, for the space that you need to use. As an MSP, you can allocate space to clients as you need to.""The licensing is based on how much data you have plus what appliances you need.""The pricing is fair, and they are interested in working with MSPs as part of their market.""The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

More Infrascale Backup & Disaster Recovery Pricing and Cost Advice »

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Questions from the Community
Top Answer: I have never used Commvault before but I have been using Veritas NetBackup for many years and I am very satisfied with… more »
Top Answer: Well both are comprehensive backup solutions. comm-vault has management One UI, Built-in security features, ransomware… more »
Top Answer: The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of… more »
Top Answer: The administration is pretty flexible in terms of defining a multi-tenant type of setup.
Top Answer: Our licensing costs are around $1,000 per month and that includes storage. We have around 15 terabytes. Everyone looks… more »
Top Answer: We have issues with the SQL databases which are supported but not so successfully, it's a little shaky. It seems to tie… more »
Top Answer: We've recently switched from Veeam B&R to Rubrik with their Polaris Radar Solution to detect Ransomware.  VM-Backup is a… more »
Top Answer: The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the… more »
Top Answer: It's only in the cloud and there are no extra fees. You just pay for your storage, for the space that you need to use… more »
Comparisons
Also Known As
Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
Infrascale Platform
Learn More
Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Acronis Backup 12.5 is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices. With enhanced backup validation and blockchain-based authentication of your backups with Acronis Notary, Acronis Backup 12.5 is the most reliable backup solution on the market today. 

Available in Standard and Advanced editions, Acronis Backup 12.5 protects data on 21 platforms. With active protection from ransomware, 15-second Recovery Time Objectives (RTOs), and backups that are two times faster than the closest competitor, it is easiest to-use, fastest, most secure and complete backup solution available today.

 Acronis Backup simplifies the management of data protection and reduces IT manual efforts with innovative features that automate data protection. These features include a zero-installation, unified touch-friendly web-based console to manage backup and recovery of all workloads and data, agentless and agent-based backups; and flexible granular, bare-metal, and dissimilar hardware recovery options.

https://www.acronis.com/en-us/business/backup/

Infrascale is an enterprise-grade disaster recovery solution that provides rapid failover to a second site with the flexibility to boot from the appliance or cloud. Delivered as a physical or virtual appliance and includes DR software – it’s DR, your way.

With the average cost of downtime ranging from $8,000 for small business and $700,000 for enterprises, it has become mission critical for CIOs and CEOs to re-evaluate their application and site failover capabilities. Infrascale minimizes the risk of downtime at a price that will make your CFO smile.

Infrascale allows IT to stop buying and managing disparate hardware and software  to solve their DR and backup needs. An administrative dashboard, accessible from any browser or device, makes it easy to recover mission critical applications and systems with push-button simplicity.

Offer
Learn more about Commvault
Learn more about Acronis Backup
Learn more about Infrascale Backup & Disaster Recovery
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Enterprise Storage Guide, One IT, The 451 Group, AVG, Malwarebytes, Matrix OneSource, Lockheed Martin
Top Industries
REVIEWERS
Government16%
Comms Service Provider11%
Manufacturing Company8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Government7%
Financial Services Firm5%
REVIEWERS
Non Profit13%
Government10%
Manufacturing Company10%
Media Company7%
VISITORS READING REVIEWS
Comms Service Provider31%
Computer Software Company22%
Government6%
Media Company4%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Healthcare Company7%
Educational Organization6%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise21%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise11%
Large Enterprise78%
REVIEWERS
Small Business52%
Midsize Enterprise20%
Large Enterprise28%
VISITORS READING REVIEWS
Small Business32%
Midsize Enterprise26%
Large Enterprise42%
REVIEWERS
Small Business100%
Find out what your peers are saying about Acronis Backup vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: September 2021.
536,053 professionals have used our research since 2012.

Acronis Backup is ranked 10th in Backup and Recovery Software with 19 reviews while Infrascale Backup & Disaster Recovery is ranked 26th in Backup and Recovery Software with 5 reviews. Acronis Backup is rated 8.4, while Infrascale Backup & Disaster Recovery is rated 9.2. The top reviewer of Acronis Backup writes "A stable and scalable backup solution with superior image restoring capabilities". On the other hand, the top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". Acronis Backup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Veeam Backup for Office 365, Veritas NetBackup and N-able Backup, whereas Infrascale Backup & Disaster Recovery is most compared with Datto Cloud Continuity, Veeam Backup & Replication, Veeam ONE and Zerto. See our Acronis Backup vs. Infrascale Backup & Disaster Recovery report.

See our list of best Backup and Recovery Software vendors and best Cloud Backup vendors.

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