We compared Acronis Cyber Protect and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"The administration is pretty flexible in terms of defining a multi-tenant type of setup."
"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"The pricing is fine."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"All the necessary features required to set up a proper backup are already present in Acronis Backup."
"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"The upgrade process is manual but very simple to do."
"Nakivo has been instrumental in strengthening our data security infrastructure."
"It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup."
"Perfect for someone who doesn't want to waste time."
"The ability to create a replica of all virtual machines is a great feature."
"The chat functionality with Nakivo Support in the web interface is very unique and we love it."
"The solution offers reliable copying and fast recovery."
"The most valuable feature is the ease of creating a backup copy job to get the backups to a second device."
"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
"It is missing the file and folder backup; however, this product is meant for virtual machine backup and recovery, so that is really outside of the scope of the software."
"It could be a little bit faster in terms of backup and offer more reliable SQL server backups."
"From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."
"The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented."
"The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage."
"It would be good if I could have a remote upgrade of our Synology Transporters, but the manual upgrade is easy and no problem at all."
"Automatic updates do not work, and every update has to be done manually."
"I need no more valuable features for backs-up. I have not yet tried the latest release, however, I have all the features that I need."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Acronis Cyber Protect is rated 8.2, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud and Azure Backup, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Rubrik, Zerto and Commvault Cloud. See our Acronis Cyber Protect vs. NAKIVO Backup & Replication report.
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