Compare Acronis Backup vs. Quest Rapid Recovery

Acronis Backup is ranked 23rd in Backup and Recovery Software with 8 reviews while Quest Rapid Recovery is ranked 27th in Backup and Recovery Software with 5 reviews. Acronis Backup is rated 7.4, while Quest Rapid Recovery is rated 7.4. The top reviewer of Acronis Backup writes "A web-based interface that is stable and easy to use, but error messages need to be more clear". On the other hand, the top reviewer of Quest Rapid Recovery writes "Durable and rock-stable solution that can fully restore servers to any platform you want". Acronis Backup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Veeam Backup for Office 365, Arcserve UDP and datto, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Dell EMC PowerProtect DD (Data Domain), Veritas Backup Exec, Dell EMC Avamar and vRanger. See our Acronis Backup vs. Quest Rapid Recovery report.
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34,450 views|23,432 comparisons
Acronis Backup Logo
14,503 views|11,210 comparisons
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3,624 views|2,379 comparisons
Most Helpful Review
Find out what your peers are saying about Acronis Backup vs. Quest Rapid Recovery and other solutions. Updated: July 2020.
426,772 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
We use Commvault IntelliSnap a lot. It's a very good product and has the functionality to enable a snapshot of a vendor's storage... It really helps to speed up the backup process for some of our environments.Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily.The solution’s user interface for managing the on-prem environment is good.What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one.One of the most valuable features is the encryption which helps save you from ransomware. Because the data is already encrypted, it cannot be encrypted again.The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area.The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform.Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection. You can enable those licenses on a single platform screen. This is where I see the value ad. This is a single management tool.

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One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device.The web-based interface makes it easy to use.This is a full software so deployment time is very quick.It actually does its job very well and has interesting capabilities, but it has the most awful interface.The most valuable feature is its consistency.

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The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server.The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget.The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature.The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want.The best feature of the solution is the user interface.

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Cons
The software is good, but I always have issues with the documentation and, especially, the communication regarding new functionality. Commvault has a new maintenance release every three months, and it's always hard to know exactly what has changed in the software. They have improved a bit on that topic by communicating what has changed, but there is still a lot of room for improvement on that side.The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues.Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better.We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not.It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners.I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect.Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected.They don't market their products well. They don't do a lot of marketing to enable them to move forward.

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For smaller companies it's a little more challenging to maintain.When an error occurs, the information is not always easy to understand and these messages should be made more clear.No technical support and minimal documentation.The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult.This is not a feature-rich solution.

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The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution.It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam.You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment.Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually.Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that.

More Quest Rapid Recovery Cons »

Pricing and Cost Advice
We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs.We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions.It is cheaper than Veeam.It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need.We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.Commvault licensing is a perpetual license so only the support is being renewed yearly.There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.

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Our licensing fees are on a yearly basis.

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It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper.

More Quest Rapid Recovery Pricing and Cost Advice »

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Popular Comparisons
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Also Known As
Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 AdvancedDell AppAssure
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Commvault
Acronis
Quest Software
Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Acronis Backup 12.5 is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices. With enhanced backup validation and blockchain-based authentication of your backups with Acronis Notary, Acronis Backup 12.5 is the most reliable backup solution on the market today. 

Available in Standard and Advanced editions, Acronis Backup 12.5 protects data on 21 platforms. With active protection from ransomware, 15-second Recovery Time Objectives (RTOs), and backups that are two times faster than the closest competitor, it is easiest to-use, fastest, most secure and complete backup solution available today.

 Acronis Backup simplifies the management of data protection and reduces IT manual efforts with innovative features that automate data protection. These features include a zero-installation, unified touch-friendly web-based console to manage backup and recovery of all workloads and data, agentless and agent-based backups; and flexible granular, bare-metal, and dissimilar hardware recovery options.

https://www.acronis.com/en-us/business/backup/

Quest Software's Rapid Recovery is block-level, incremental backup software. Unlike the incremental feature found in legacy products, which backed up the entire changed file, Quest Rapid Recovery backs up only the parts of a file that have been changed.
Offer
Learn more about Commvault
Learn more about Acronis Backup
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Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz CompanyKings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Top Industries
REVIEWERS
Comms Service Provider19%
Energy/Utilities Company10%
Government10%
Healthcare Company10%
VISITORS READING REVIEWS
Software R&D Company44%
Comms Service Provider11%
Government6%
Media Company6%
REVIEWERS
Government12%
Manufacturing Company12%
Non Profit12%
Energy/Utilities Company8%
VISITORS READING REVIEWS
Software R&D Company29%
Comms Service Provider17%
Media Company6%
Government5%
VISITORS READING REVIEWS
Software R&D Company28%
Comms Service Provider11%
Government8%
Non Profit7%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise28%
Large Enterprise43%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise13%
Large Enterprise79%
REVIEWERS
Small Business39%
Midsize Enterprise24%
Large Enterprise37%
REVIEWERS
Small Business50%
Midsize Enterprise38%
Large Enterprise13%
Find out what your peers are saying about Acronis Backup vs. Quest Rapid Recovery and other solutions. Updated: July 2020.
426,772 professionals have used our research since 2012.

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