Will KnudsenNetwork Engineer at Rosnet
Mahmoud Al BaikTechnical Supervisor at Index IT
Anonymous UserTechnical Presales Consultant/ Engineer at a wholesaler/distributor
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"Integration with Active Directory and the Azure platform make it a complete solution."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"The most valuable feature is its consistency."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"This is a full software so deployment time is very quick."
"The web-based interface makes it easy to use."
"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"It's always stable. It's very good, useful, and user-friendly."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"The most valuable features are the flexibility and stability of the product."
"This is a good product with a simple environment."
"The initial setup was straightforward. It was very easy. Deployment only took about one hour with configuration and everything considered."
"Application awareness is very good and the speed of this solution is good."
"I like working on the Azure platform."
"A full-featured option for managing virtual machines with an instant recovery feature."
"The interface of this solution is quite good."
"The user interface is good. It provides a lot of information."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"This is not a feature-rich solution."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"No technical support and minimal documentation."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"For smaller companies it's a little more challenging to maintain."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"I would like to have more flexibility in terms of reporting details about the backup."
"I would like to have a more automated installation process."
"Maybe in the future, they could do something better with the user interface and the performance, but so far it's a really good, efficient solution."
"The stability of this solution needs to be improved."
"I am not very impressed by the technical support I received when I had an issue."
"Updating and configuration can sometimes be a little bit of a hassel, but once you know the product better it is easy to use."
"An area that this solution could be improved would be with the licensing."
"The predictability of the solution needs improvement. Sometimes, if it's doing something at the back end, it may go slow. Today, the backup completion took four hours, but sometimes it can do the backup in 30 minutes or an hour. With solutions like NetBackup, I can predict to a much higher degree of certainty how long something will take to complete."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"Our licensing fees are on a yearly basis."
"The pricing is comparable to the newest solution available on the market, Altaro."
"The cost of updates is less than $100 USD yearly."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"This is an affordable product and fits within our customers' budgets."
"Licensing fees are billed annually and there are no extra charges."
"The price of the solution is expensive and could be reduced a little."
"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."
"Our licensing fees are on a yearly basis."
"Pricing is based on license packaging and duration. Longer term licenses are less per year and license packages also offer a discount."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
"We purchased a three-year license, and I think that the prices are ok."
"The pricing is good."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.
Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.
Acronis Backup 12.5 is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices. With enhanced backup validation and blockchain-based authentication of your backups with Acronis Notary, Acronis Backup 12.5 is the most reliable backup solution on the market today.
Available in Standard and Advanced editions, Acronis Backup 12.5 protects data on 21 platforms. With active protection from ransomware, 15-second Recovery Time Objectives (RTOs), and backups that are two times faster than the closest competitor, it is easiest to-use, fastest, most secure and complete backup solution available today.
Acronis Backup simplifies the management of data protection and reduces IT manual efforts with innovative features that automate data protection. These features include a zero-installation, unified touch-friendly web-based console to manage backup and recovery of all workloads and data, agentless and agent-based backups; and flexible granular, bare-metal, and dissimilar hardware recovery options.
Veeam Agent for Microsoft Windows is a simple backup agent that’s designed to ensure the Availability of your Windows‑based servers and workstations, both on‑premises and in the public cloud. The built‑in integration of Veeam Agent for Microsoft Windows with Veeam Backup & Replication allows you to leverage your on‑premises Veeam backup repositories or your Cloud Connect provider to get your on‑premises backups off‑site.
Acronis Backup is ranked 6th in Cloud Backup with 16 reviews while Veeam Agent for Microsoft Windows is ranked 8th in Cloud Backup with 20 reviews. Acronis Backup is rated 8.2, while Veeam Agent for Microsoft Windows is rated 8.6. The top reviewer of Acronis Backup writes "A stable and scalable backup solution with superior image restoring capabilities". On the other hand, the top reviewer of Veeam Agent for Microsoft Windows writes "Flexible and stable with good technical support". Acronis Backup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Veeam Backup for Office 365, Commvault and Arcserve UDP, whereas Veeam Agent for Microsoft Windows is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, IBM Spectrum Protect, N-able Backup and Veritas NetBackup. See our Acronis Backup vs. Veeam Agent for Microsoft Windows report.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.