We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | ||
"This solution gives me the full insight without having to use other products, metrics, or reporting tools." "It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else." "It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator." "There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about." "The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size." "In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up." "Integration with Active Directory and the Azure platform make it a complete solution." "It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly." | "The most valuable feature is its consistency." "It actually does its job very well and has interesting capabilities, but it has the most awful interface." "This is a full software so deployment time is very quick." "The web-based interface makes it easy to use." "One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device." "The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware." "It's always stable. It's very good, useful, and user-friendly." "The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it." | "Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with." "I believe the solution is very scalable. We can continuously add mailboxes and sites." "The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer." "This is an easy-to-install easy-to-use solution for backing up Office 365 email." "I have used the technical support a few times and they've been reasonably helpful." "Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out." "It is easy to use and easy to recover files." "Backup and replication are the most valuable features." |
Cons | ||
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker." "The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly." "I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have." "The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier." "There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support." | "This is not a feature-rich solution." "The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult." "No technical support and minimal documentation." "When an error occurs, the information is not always easy to understand and these messages should be made more clear." "For smaller companies it's a little more challenging to maintain." "In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule." "I would like to have more hardware space. It would make it better. I would like to have two more terabytes." "When I first started using Acronis, I found it a little bit confusing when it came to the configuration." | "They should improve the backup and restoration time." "You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want." "The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go." "While there really is nothing wrong with the product some small improvements in the interface could make it even easier to use." "It would be a great improvement to be able to recover cover a VM straight to on-prem." "The capacity storage is a challenge everywhere in the backup industry. The general feedback people are coming back to about this is that there is no deduplication based on it." "Technical support could be improved." "In the next release, it should have direct export to tape drive abilities and NDMP support." |
Pricing and Cost Advice | ||
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method." | "Our licensing fees are on a yearly basis." "The pricing is comparable to the newest solution available on the market, Altaro." "The cost of updates is less than $100 USD yearly." "It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments." "This is an affordable product and fits within our customers' budgets." "Licensing fees are billed annually and there are no extra charges." | "I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers." "The pricing is middle-of-the-road compared with competing products." "I'm not sure about the price, but I think it could be lower." "The cost is a bit on the high side." "It is not the cheapest solution in the market." "The pricing model makes this solution more expensive than it needs to be." "This is not a stand-alone product and requires a standard Veeam license for your organization in addition to the cost of the solution." "We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything." |
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs. 454,950 professionals have used our research since 2012. | ||
Questions from the Community | ||
Top Answer: This solution gives me the full insight without having to use other products, metrics, or reporting tools. Top Answer: We are paying on a yearly basis and it comes out to about $3.80 a user per month. There are no other costs for the… more » Top Answer: I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users… more » | Top Answer: Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and… more » Top Answer: It actually does its job very well and has interesting capabilities, but it has the most awful interface. Top Answer: I'll be completely honest, it's a very annoying product. The whole product structure is confusing. You can actually get… more » | Ask a question Earn 20 points |
Popular Comparisons | ||
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Also Known As | ||
Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced | Veeam Backup for Microsoft Office 365 | |
Learn | ||
Metallic | Acronis | Veeam Software |
Overview | ||
Metallic is a division of Commvault that brings you powerful, enterprise-grade backup and recovery technology with simple cloud delivery. You’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means you’ll get fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for Office 365 backup & recovery, endpoint backup & recovery, as well as data protection for VMs, files, databases and cloud-native object storage. Whether you’re protecting 1 terabyte or 1,000, safeguard your data now and later with all the benefits of SaaS: from a simple free trial to hassle-free deployment. | Acronis Backup 12.5 is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices. With enhanced backup validation and blockchain-based authentication of your backups with Acronis Notary, Acronis Backup 12.5 is the most reliable backup solution on the market today. Available in Standard and Advanced editions, Acronis Backup 12.5 protects data on 21 platforms. With active protection from ransomware, 15-second Recovery Time Objectives (RTOs), and backups that are two times faster than the closest competitor, it is easiest to-use, fastest, most secure and complete backup solution available today. Acronis Backup simplifies the management of data protection and reduces IT manual efforts with innovative features that automate data protection. These features include a zero-installation, unified touch-friendly web-based console to manage backup and recovery of all workloads and data, agentless and agent-based backups; and flexible granular, bare-metal, and dissimilar hardware recovery options. | Veeam Backup for Microsoft Office 365 allows you to mitigate the risk of losing access to email data and helps to ensure data Availability to Office 365 users. This helps organizations comply with the policies, requirements and regulations due to long‑term archival, fully functional search and granular restore capabilities. Since it is integrated with Veeam Backup & Replication, the solution can be used to back up hybrid cloud environments and migrate mailbox data between Exchange Online and on‑premises Exchange organizations. |
Offer | ||
Learn more about Metallic | Learn more about Acronis Backup | Learn more about Veeam Backup for Office 365 |
Sample Customers | ||
Learn more at Metallic.io | Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda | Columbia Power & Water Systems |
Top Industries | ||
Computer Software Company38% Comms Service Provider24% Financial Services Firm5% Real Estate/Law Firm4% | Government10% Non Profit10% Manufacturing Company10% Media Company7% Comms Service Provider30% Computer Software Company24% Media Company5% Construction Company4% | Government25% Financial Services Firm13% Wholesaler/Distributor13% Logistics Company13% Computer Software Company32% Comms Service Provider20% Educational Organization5% Government4% |
Company Size | ||
No Data Available | Small Business46% Midsize Enterprise24% Large Enterprise30% | Small Business53% Midsize Enterprise18% Large Enterprise29% |
Acronis Backup is ranked 6th in Cloud Backup with 14 reviews while Veeam Backup for Office 365 is ranked 8th in Cloud Backup with 17 reviews. Acronis Backup is rated 7.8, while Veeam Backup for Office 365 is rated 8.0. The top reviewer of Acronis Backup writes "A stable and scalable backup solution with superior image restoring capabilities". On the other hand, the top reviewer of Veeam Backup for Office 365 writes "Easy to back up company emails to the cloud and offers an easy ability to restore to the cloud". Acronis Backup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Commvault, Veritas System Recovery and Arcserve UDP, whereas Veeam Backup for Office 365 is most compared with AvePoint Cloud Backup, Dell EMC CloudBoost, Carbonite Server, NetApp Cloud Backup and Spanning SaaS Backup. See our Acronis Backup vs. Veeam Backup for Office 365 report.
See our list of best Cloud Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.