Mahmoud Al BaikTechnical Supervisor at Index IT
Nivendran NAirSenior Systems Engineer - Team Lead at a computer software company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"Integration with Active Directory and the Azure platform make it a complete solution."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"This is a full software so deployment time is very quick."
"The web-based interface makes it easy to use."
"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"It's always stable. It's very good, useful, and user-friendly."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."
"The most valuable features are the fast replication and recovery of data."
"The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user."
"The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks."
"While there are some complexities, Veeam tries to keep the product simple and offers a good knowledge base. It's quite structured, so you can easily take one subject and learn about it simply by reading through the documentation."
"The stability and restore options on the solution are very good."
"the interface is the most valuable feature and for the client it's security."
"This solution works really well and it is simple to deploy."
"The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"No technical support and minimal documentation."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"For smaller companies it's a little more challenging to maintain."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."
"The security of encrypted data could be better."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
"The pricing is much higher than what our clients expect it to be."
"The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."
"We need the solution to offer IT storage."
"Pricing could be improved and I also think archiving could be improved."
"The biggest thing that Cloud Connect needs is native deduplication."
"The flexibility results in more administrative GUI. The GUI needs improvement."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""
"The pricing is comparable to the newest solution available on the market, Altaro."
"The cost of updates is less than $100 USD yearly."
"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."
"This is an affordable product and fits within our customers' budgets."
"Licensing fees are billed annually and there are no extra charges."
"The price of the solution is expensive and could be reduced a little."
"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."
"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."
"I think that this is one of the most cost-effective solutions."
"The licensing fee is on a monthly basis."
"We are looking into how we can extend the license of this product."
Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.
Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.
Acronis Backup 12.5 is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices. With enhanced backup validation and blockchain-based authentication of your backups with Acronis Notary, Acronis Backup 12.5 is the most reliable backup solution on the market today.
Available in Standard and Advanced editions, Acronis Backup 12.5 protects data on 21 platforms. With active protection from ransomware, 15-second Recovery Time Objectives (RTOs), and backups that are two times faster than the closest competitor, it is easiest to-use, fastest, most secure and complete backup solution available today.
Acronis Backup simplifies the management of data protection and reduces IT manual efforts with innovative features that automate data protection. These features include a zero-installation, unified touch-friendly web-based console to manage backup and recovery of all workloads and data, agentless and agent-based backups; and flexible granular, bare-metal, and dissimilar hardware recovery options.
Veeam Cloud Connect for the Enterprise enables businesses to act as a disaster recover (DR) service provider to deliver off-site backup and replication services to internal customers. This eliminates complexity by removing the need to maintain a VPN connection and it improves security by encapsulating all backup and management traffic into a single port.
Acronis Backup is ranked 7th in Cloud Backup with 19 reviews while Veeam Cloud Connect is ranked 10th in Cloud Backup with 13 reviews. Acronis Backup is rated 8.4, while Veeam Cloud Connect is rated 8.4. The top reviewer of Acronis Backup writes "A stable and scalable backup solution with superior image restoring capabilities". On the other hand, the top reviewer of Veeam Cloud Connect writes "Easy to backup and restore data to the cloud, and the support is responsive". Acronis Backup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Veeam Backup for Office 365, Commvault and Veritas NetBackup, whereas Veeam Cloud Connect is most compared with Azure Site Recovery, Druva Phoenix, Carbonite Server, Zerto and Nutanix Xi Leap. See our Acronis Backup vs. Veeam Cloud Connect report.
See our list of best Cloud Backup vendors.
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