We compared Commvault Complete Data Protection and Acronis Cyber Protect Cloud across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Commvault Complete Data Protection and Acronis Cyber Protect Cloud have notable differences. Commvault's setup is complex and time-consuming, whereas Acronis is straightforward and easy to implement. Commvault offers extensive recovery options and comprehensive coverage, while Acronis is commended for its user-friendly management console. Commvault's pricing is considered mid-range or high, while Acronis is reasonably priced and competitive. Both products receive positive feedback for customer service, with Commvault's support team being particularly knowledgeable. Commvault is feature-rich and robust, while Acronis is cost-effective and simpler to use.
"The most valuable feature is disaster recovery."
"The most valuable feature of Acronis Backup Cloud is the ease of management."
"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."
"I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere."
"Stability is a ten. No issues, no performance drops, and no crashes."
"The integration with multiple modules in the console and the backup and recovery features are very good."
"I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT."
"The agent, which is installed on the system, can do Quality of Service."
"It has significantly reduced the amount of manual work required to manage our backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"The 1-Touch recovery feature is helpful for all customers."
"What is most valuable to me are the search features, where you can search through large backup data sets and find what you're looking for. Our data sets are so big that we're over the petabyte mark. To find a specific file for a specific user out of 10,000 users is a challenge... If we can glean from them a general description of where it might be, the search feature comes in very handy to actually locate it and restore it for them."
"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."
"The most valuable features are the ease of use, the graphical interface, and it's high speed."
"The solution is easy to use and the duplication is quite good."
"Commvault helps to ensure broad coverage with the discovery of unprotected workloads. This is important. From the moment that we set it up, we mostly have customers telling us what they need to back up. Then, you can list the machines that are not yet protected. Sometimes, we can see that they are unaware of this, and say, "We didn't know that those servers were not protected yet," or "We did not back them up yet.""
"The product has the best features for scaling up and administering all the solutions from a single platform."
"Acronis may claim it's due to security reasons, but I believe there should be an option to delete specific files from old backups stored on the Acronis Cloud. Currently, there is no such feature, and I strongly feel the need for a deletion option for erroneous backups."
"The platform's interface could be user-friendly."
"The Acronis Cyber Protect Cloud server could improve by having better performance."
"I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing."
"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."
"The logs could be better. Logs through the website are just too simple and basic."
"I would like to see more integration with SIEM solutions."
"Not many people know about this product, so they may need to concentrate more on marketing."
"The customer support is not good."
"The new HTML5-based management portals are very nice, but do not yet have all of the features of the Java-based client."
"When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out."
"Setup is complex."
"Its technical support could be better."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"The product does not provide an option to save a copy of data on-premises."
"We've faced problems backing up our virtual machines."
Acronis Cyber Protect Cloud is ranked 10th in Cloud Backup with 41 reviews while Commvault Cloud is ranked 2nd in Cloud Backup with 104 reviews. Acronis Cyber Protect Cloud is rated 8.6, while Commvault Cloud is rated 8.6. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Veeam Backup for Microsoft 365, Veeam Backup & Replication and Synology C2 Backup, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect. See our Acronis Cyber Protect Cloud vs. Commvault Cloud report.
See our list of best Cloud Backup vendors and best SaaS Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
