We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"Integration with Active Directory and the Azure platform make it a complete solution."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"Once you deploy, it's very easy to manage. It took us about an hour to deploy."
"One of the best benefits of using Acronis is that it also provides data security along with the backup of data. It checks everything, and that's the main benefit of using Acronis"
"I have found many of the backup options valuable such as logging the event backup and the ability to run an analysis of the backup before you start for problems."
"It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature."
"We turn on the solution and it works well for backing up our data, it is easy to use."
"Before Veeam, we had backup infrastructure sprawl. Veeam was able to reduce our overall backup windows while reducing our dedicated backup infrastructure."
"Vendor integration for many of the enterprise features have allowed for us to have greater performance from our storage vendors further improving on our commitments to protect our clients' data."
"The most valuable feature is the ability to verify that backups are valid."
"Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
"The most valuable feature is adaptability, where it automatically adapts to the environment that it's being installed on."
"The product is very simple in its design. We don't need it to perform complicated tasks."
"The integration with some storage systems like HP or Nutanix and great support are the most valuable features. You get productivity support. You get a response within one hour, even in the evening or night. The functionality of the whole software is good."
"I can't think of any improvements yet for Veeam because they are very good. It integrates very well with Microsoft applications. It is very easy to integrate. Micro Focus can also integrate but it's more complex. You have to know the product very well to be able to integrate. While Veeam, it's very user-friendly. You don't need to have certifications or anything to work on Veeam."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"Not many people know about this product, so they may need to concentrate more on marketing."
"I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing."
"In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports."
"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."
"The Acronis Cyber Protect Cloud server could improve by having better performance."
"Multithreading of health check process: This can take too much time to process on large jobs and/or large VMs."
"Additional executive summary reports for the entire infrastructure would be a nice to have."
"One challenge that we have encountered was on the long-term retention of data. Be sure to look into a dedicated deduplication appliance."
"We would like to see support for some additional storage systems."
"Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction."
"They need full cloud integration such that an on-premises backup can be offloaded to the cloud for storage."
"It needs to offer an automatic check for backups."
"The whole graphical user interface is very easy, but the details are hidden deeply and aren't easily visible. You cannot easily see the details and explore or choose the settings. We should be able to easily explore various settings and options. If you can see more details while choosing the settings or setting it up, it helps in getting the software running easily. For example, in Microsoft Office, you can see much more in the interface than in Veeam Backup & Replication. It is a complex software. It is not easy to use, and you must know what to do and where to do. The user manual has more than a thousand pages. They should give some direct information through the software and improve the software. On their website, they can have some videos and step-by-step information to make us come straight to our goals."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""
"We pay for whatever we use, and they bill us accordingly."
"I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."
"We have increased our scalability while being able to free up senior resources from recovery activities. I estimate our overall savings to about $20,000 per year."
"Veeam is more reasonably priced than some competing products."
"My understanding is that it is a fairly small price point."
"Its software solution has a fee."
"It is more expensive than other solutions."
"If you tell Veeam that you're competing with, for example, NetBackup or Backup Exec, or Dell or Micro Focus then they may lower the price. They are very competitive."
"I don't know what the costs are for sure, but I think that it's on a yearly basis."
"Its price is reasonable for a big company or a big client. It is not too much. It is cheaper than VMware."
Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.
Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.
Acronis Cyber Protect Cloud is a unique integration of backup with full-stack next-generation anti-malware protection and comprehensive endpoint management tools. This synergy eliminates complexity, so service providers can protect customers better while keeping costs down.
Veeam® Availability Suite™ delivers something fundamentally different — Availability for the Always-On Enterprise™ — leveraging IT investments in server virtualization, modern storage and the cloud to help organizations meet today’s service-level objectives, enabling recovery of any IT service and related applications and data within seconds and minutes.https://www.veeam.com/vm-backup-recovery-replication-software.html
Acronis Cyber Protect Cloud is ranked 23rd in Cloud Backup with 5 reviews while Veeam Backup & Replication is ranked 1st in Cloud Backup with 71 reviews. Acronis Cyber Protect Cloud is rated 8.8, while Veeam Backup & Replication is rated 8.4. The top reviewer of Acronis Cyber Protect Cloud writes "Saves money and time, easy to use for restoring data, and very stable". On the other hand, the top reviewer of Veeam Backup & Replication writes "Reliable, affordable and user friendly". Acronis Cyber Protect Cloud is most compared with Acronis Backup, N-able Backup, Veeam Backup for Office 365 and Veeam Agent for Microsoft Windows, whereas Veeam Backup & Replication is most compared with Rubrik, Nakivo, Commvault, Cohesity DataProtect and Acronis Backup. See our Acronis Cyber Protect Cloud vs. Veeam Backup & Replication report.
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