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ACS-Xerox Service Desk Outsourcing vs Logicalis Service Desk comparison

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Ranking
12th
out of 30 in Service Desk Outsourcing
Views
59
Comparisons
49
Reviews
0
Average Words per Review
0
Rating
N/A
20th
out of 30 in Service Desk Outsourcing
Views
39
Comparisons
24
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Xerox
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Logicalis
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Overview
ACS-Xerox Service Desk Outsourcing program consists of two elements: Training and Annual Support Subscription. Help Desk Training includes: Core Training (2 Modules); Printer Training; and Certification. Help Desk certification and instructor-led training are required as part of the Annual Support Subscription. The annual support subscription provides these special benefits: Priority access to escalated support, Semi-annual account reviews, Standard report package. Key features include: Direct access to open a service request, Service status - detailed status of your repair request, Entitlement status - shows the warranty or service agreement coverage for each registered product and infoSMARTTM - our technical support knowledge database.

Your perfect Service Desk solution is waiting, and it’s tailored to your needs. We’re here to provide you with a dependable, effective service desk solution that takes the hassle of team management off your shoulders. Take advantage of our best-in-industry team by using our managed services.

Our team of IT professionals brings the experience and knowledge necessary to meet your desktop service needs. This group of people is dedicated to delivering the highest levels of professionalism, accuracy, and effectiveness, everyday. Think of them as a whole group of experts, on-call just for you.

Sample Customers
Freedman & Co. CPA
Toyota, Obvion, BendBroadband, Korn Ferry, Vita Group, Garmin

ACS-Xerox Service Desk Outsourcing is ranked 12th in Service Desk Outsourcing while Logicalis Service Desk is ranked 20th in Service Desk Outsourcing. ACS-Xerox Service Desk Outsourcing is rated 0.0, while Logicalis Service Desk is rated 0.0. On the other hand, ACS-Xerox Service Desk Outsourcing is most compared with , whereas Logicalis Service Desk is most compared with .

See our list of best Service Desk Outsourcing vendors.

We monitor all Service Desk Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.