• Home
  • ACS-Xerox Service Desk Outsourcing vs. Stefanini TechTeam Service Desk Outsourcing

ACS-Xerox Service Desk Outsourcing vs Stefanini TechTeam Service Desk Outsourcing comparison

Cancel
You must select at least 2 products to compare!
Ranking
12th
out of 30 in Service Desk Outsourcing
Views
59
Comparisons
49
Reviews
0
Average Words per Review
0
Rating
N/A
13th
out of 30 in Service Desk Outsourcing
Views
64
Comparisons
42
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Learn More
Xerox
Video Not Available
Stefanini TechTeam
Overview
ACS-Xerox Service Desk Outsourcing program consists of two elements: Training and Annual Support Subscription. Help Desk Training includes: Core Training (2 Modules); Printer Training; and Certification. Help Desk certification and instructor-led training are required as part of the Annual Support Subscription. The annual support subscription provides these special benefits: Priority access to escalated support, Semi-annual account reviews, Standard report package. Key features include: Direct access to open a service request, Service status - detailed status of your repair request, Entitlement status - shows the warranty or service agreement coverage for each registered product and infoSMARTTM - our technical support knowledge database.

Stefanini TechTeam Service Desk Outsourcing provides multilingual, multi-location, multichannel approach that workforce is supported in the right languange, from the riight location, at the right time with the right tools, processes and technology. Support Services includes: Single Point of Contact support (SPOC), Business and Proprietary applications, Common off-the-shel software, Desktop hardware and networking, ID Management, Remote access support, ITIL best practices methodologies and Lean Six Sigma process improvement.

Sample Customers
Freedman & Co. CPA
Sanofi

ACS-Xerox Service Desk Outsourcing is ranked 12th in Service Desk Outsourcing while Stefanini TechTeam Service Desk Outsourcing is ranked 13th in Service Desk Outsourcing. ACS-Xerox Service Desk Outsourcing is rated 0.0, while Stefanini TechTeam Service Desk Outsourcing is rated 0.0. On the other hand, ACS-Xerox Service Desk Outsourcing is most compared with , whereas Stefanini TechTeam Service Desk Outsourcing is most compared with .

See our list of best Service Desk Outsourcing vendors.

We monitor all Service Desk Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.