Compare ACT! vs. Kapture CRM

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ACT! Logo
116 views|94 comparisons
Kapture CRM Logo
34 views|12 comparisons
Ranking
31st
out of 65 in CRM
Views
116
Comparisons
94
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
43rd
out of 65 in CRM
Views
34
Comparisons
12
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
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Act!
Kapture CRM
Overview
Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements2 and gain peace of mind knowing your system and data are healthy via proactive system notifications. - Streamlined Company Management & Global Actions Increase Sales Effectiveness - New Calculated Fields Drive Prioritization and Maximize Customer IQ - New History View Provides an Insightful Look Back - Act! Premium Mobile3 Enhancements Drive Productivity in the Field - Usability and System Improvements for Speed and Peace of Mind

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

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Learn more about Kapture CRM
Sample Customers
American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded BooksBigbasket
ACT! is ranked 31st in CRM while Kapture CRM is ranked 43rd in CRM. ACT! is rated 0.0, while Kapture CRM is rated 0.0. On the other hand, ACT! is most compared with Microsoft Dynamics CRM, whereas Kapture CRM is most compared with .

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