Compare ACT! vs. Microsoft Dynamics CRM

ACT! is ranked 9th in Salesforce Automation while Microsoft Dynamics CRM is ranked 3rd in Salesforce Automation with 1 review. ACT! is rated 0, while Microsoft Dynamics CRM is rated 8.0. On the other hand, the top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". ACT! is most compared with Microsoft Dynamics CRM, whereas Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Pega CRM.
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ACT! Logo
97 views|77 comparisons
Microsoft Dynamics CRM Logo
5,053 views|4,215 comparisons
Most Helpful Review
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We have to buy a separate license in order to implement the social listening feature.

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Ranking
9th
Views
97
Comparisons
77
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
3rd
Views
5,053
Comparisons
4,215
Reviews
1
Average Words per Review
677
Avg. Rating
8.0
Top Comparisons
Compared 100% of the time.
Compared 12% of the time.
Compared 10% of the time.
Compared 8% of the time.
Also Known As
Dynamics CRM
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Act!
Microsoft
Overview
Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements2 and gain peace of mind knowing your system and data are healthy via proactive system notifications. - Streamlined Company Management & Global Actions Increase Sales Effectiveness - New Calculated Fields Drive Prioritization and Maximize Customer IQ - New History View Provides an Insightful Look Back - Act! Premium Mobile3 Enhancements Drive Productivity in the Field - Usability and System Improvements for Speed and Peace of Mind

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

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Learn more about ACT!
Learn more about Microsoft Dynamics CRM
Sample Customers
American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
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