What is our primary use case?Process Automation and Forms Digitisation, implementation of organisational wide processes rather than use of COTS.
How has it helped my organization?Appian was not selected by any of the organisations I've worked with to date for production use.
What is most valuable?Form building capabilities and well thought out process modelling are key points to this product.
What needs improvement?Support for complex models really needs significant improvement Flexibility in the architecture is not there Management or reusable assets is extremely limited and poorly designed Business rules are not aligned to industry best practices Authoring tool slow to use resulted in limitations on how quickly solutions can be built Integration to project SDLC (such as testing methods, build systems etc needs work)
For how long have I used the solution?Trial/evaluations only.
What do I think about the scalability of the solution?This product is targeted to mid size companies and not highly scalable complex processes.
How are customer service and technical support?Customer Service: Average, although a small responsive team Appian has been fast growing stretching their ability to service customer needs. Technical Support: Reasonable, stronger than say IBM or Oracle technical support but it is still critical to engage in a full POC activity with this product to ensure it fits your needs before proceeding with an implementation.… Read more »
out of 65 in CRM
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out of 65 in CRM
Average Words per Review
Compared 100% of the time.
Also Known As
|Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements2 and gain peace of mind knowing your system and data are healthy via proactive system notifications. - Streamlined Company Management & Global Actions Increase Sales Effectiveness - New Calculated Fields Drive Prioritization and Maximize Customer IQ - New History View Provides an Insightful Look Back - Act! Premium Mobile3 Enhancements Drive Productivity in the Field - Usability and System Improvements for Speed and Peace of Mind|
Pobuca Connect-Connect with your business contacts
Pobuca Connect is a cloud app that turns your multiple and non-connected business contact lists into one unified company address book which is easy to access from everywhere and ready to share with co-workers or business associates. It also boasts the built-in Pobuca Bot, your very own virtual assistant helping you keep business contacts up-to-date and always accessible.
- Use Pobuca Connect in your cloud ecosystem
- Manage your everyday workflow with Pobuca Bot, your virtual assistant
Learn more about ACT!
Learn more about Pobuca Connect
|American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books||Some of our users: Knotel, NCS Mena, Doukas school People who love Pobuca are saying: "Pobuca has a dual purpose for us: it organizes our company's address book, and automates the onboarding process of new employees regarding the contact details sharing of employees and customers." - Lykiardopoulos Miltos, IT Manager @ Panathinaikos FC "Pobuca helped us to link our customers' contact details with their organizations in a shared contact list, more organized. Now all the field engineers have access to customers' info when they are about to visit them." - Sophia Vachari, Operations Manager @ Vatis|
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