ACT! vs Siebel CRM comparison

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Executive Summary

We performed a comparison between ACT! and Siebel CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Shiraz Shah
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Its licensing is yearly."
  • "The price of Siebel CRM depends on the usage of the business requirement. For large enterprises the price it's very good but if you are using it for medium scale enterprises, the price is very expensive."
  • "This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce."
  • "I think the tool’s pricing is exaggerated. Once you do the price sizing as per your business needs, you would find that the price of other solutions like Zoho CRM, HubSpot CRM, Salesforce CRM, etc. would be always the same."
  • "The product is expensive."
  • More Siebel CRM Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:Siebel is easy to configure and comes with various pre-built industry verticals, so it doesn't require much effort. If you want to roll out Siebel in telecom or manufacturing, they have the verticals… more »
    Top Answer:Siebel has been on the market for the last two decades. It used to be the top solution, but nowadays, you have cloud-based CRMs, so it's a little outdated.
    Top Answer:Siebel is a customer relationship management tool. You store customer information, complaints, and opportunities in the solution and use it to maintain that kind of information. We are system… more »
    Ranking
    46th
    out of 167 in CRM
    Views
    160
    Comparisons
    137
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    5th
    out of 167 in CRM
    Views
    3,446
    Comparisons
    2,536
    Reviews
    11
    Average Words per Review
    357
    Rating
    7.9
    Comparisons
    Also Known As
    Siebel Sales
    Learn More
    Oracle
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    Overview
    Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements2 and gain peace of mind knowing your system and data are healthy via proactive system notifications. - Streamlined Company Management & Global Actions Increase Sales Effectiveness - New Calculated Fields Drive Prioritization and Maximize Customer IQ - New History View Provides an Insightful Look Back - Act! Premium Mobile3 Enhancements Drive Productivity in the Field - Usability and System Improvements for Speed and Peace of Mind

    Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities. 

    Siebel CRM also provides advanced analytics and reporting capabilities, enabling businesses to gain valuable insights into their customer data and make informed decisions. With its flexible deployment options, including on-premises and cloud-based solutions, Siebel CRM can be tailored to meet the unique needs of any organization. 

    Sample Customers
    American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books
    Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm27%
    Comms Service Provider27%
    Computer Software Company18%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm13%
    Government11%
    Manufacturing Company9%
    Company Size
    No Data Available
    REVIEWERS
    Small Business13%
    Large Enterprise87%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise13%
    Large Enterprise63%
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ACT! is ranked 46th in CRM while Siebel CRM is ranked 5th in CRM with 16 reviews. ACT! is rated 0.0, while Siebel CRM is rated 7.8. On the other hand, the top reviewer of Siebel CRM writes "Comes with complaint management feature but improvement is needed in UI ". ACT! is most compared with , whereas Siebel CRM is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle CRM, Oracle CX Sales and Salesforce Sales Cloud.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.