ACT! vs Zoho CRM comparison

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Act! Logo
160 views|138 comparisons
Zoho Logo
3,597 views|1,331 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ACT! and Zoho CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
767,496 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "There is a license required for this solution."
  • "It is around $1000 a month."
  • "Compared to other CRMs, it is very cheap."
  • "We have an annual license fee that costs $12,000."
  • "If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
  • "We pay for an annual license to use this solution."
  • "There is an annual license."
  • "The licensing is the subscription, where we pay $50 per month per user."
  • More Zoho CRM Pricing and Cost Advice →

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    Top Answer:Zoho CRM integrates easily with customer service workflows.
    Top Answer:The product is affordable. I rate the product’s pricing a three out of ten, where one is cheap and ten is expensive.
    Top Answer:The reporting for developers should be improved.
    Ranking
    46th
    out of 169 in CRM
    Views
    160
    Comparisons
    138
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    6th
    out of 169 in CRM
    Views
    3,597
    Comparisons
    1,331
    Reviews
    28
    Average Words per Review
    390
    Rating
    8.2
    Comparisons
    SAP CRM logo
    Compared 22% of the time.
    monday.com logo
    Compared 21% of the time.
    Bitrix24 logo
    Compared 17% of the time.
    Microsoft Dynamics CRM logo
    Compared 10% of the time.
    LeadSquared logo
    Compared 8% of the time.
    Learn More
    Overview
    Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell. Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements2 and gain peace of mind knowing your system and data are healthy via proactive system notifications. - Streamlined Company Management & Global Actions Increase Sales Effectiveness - New Calculated Fields Drive Prioritization and Maximize Customer IQ - New History View Provides an Insightful Look Back - Act! Premium Mobile3 Enhancements Drive Productivity in the Field - Usability and System Improvements for Speed and Peace of Mind

    Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

    Sample Customers
    American Health Insurance, Amerifund, Buelow Financial Group, Design North, KM Medical, Sandler Training, Chemical Distributors Inc, PDM Steel Service Centers Inc, Recorded Books
    JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company13%
    Marketing Services Firm9%
    Financial Services Firm9%
    Mining And Metals Company9%
    VISITORS READING REVIEWS
    Educational Organization81%
    Computer Software Company3%
    Government2%
    Financial Services Firm2%
    Company Size
    No Data Available
    REVIEWERS
    Small Business71%
    Midsize Enterprise12%
    Large Enterprise16%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise83%
    Large Enterprise9%
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    767,496 professionals have used our research since 2012.

    ACT! is ranked 46th in CRM while Zoho CRM is ranked 6th in CRM with 47 reviews. ACT! is rated 0.0, while Zoho CRM is rated 8.0. On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". ACT! is most compared with , whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.