We performed a comparison between ActiveBatch by Redwood and IBM Cloud Pak for Automation based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is its stability. We've only had very minor issues and generally they have happened because someone has applied a patch on a Windows operating system and it has caused some grief. We've actually been able to resolve those issues quite quickly with ActiveBatch. In all the time that I've had use of ActiveBatch, it hasn't failed completely once. Uptime is almost 100 percent."
"One of the most valuable features of this solution is the versatility of the prebuilt jobs."
"One of the most valuable features is the job templates. If we need to create an FTP job, we just drag over the FTP template and fill out the requirements using the variables that ActiveBatch uses. And that makes it reusable. We can create a job once but use it for many different clients."
"There are hundreds of pre-built steps."
"As far as centralization goes it's nice because we can see all these processes that are tied to this larger process. The commissions, FTP processing, the reporting, the file moves to the business users — all that is right there. It's very easy to read. It's easy to tie it together, visually, and see where each of these steps fits into the bigger picture."
"ActiveBatch has reduced work by providing automated workflows across several different applications."
"The automation feature is a very valuable feature as the associates do not have to worry about performing repetitive tasks (i.e. endpoint security scans on a daily basis) that would take several hours to complete on a daily basis."
"I found ActiveBatch Workload Automation to be a very good scheduling tool. What I like best about it is that it has very less downtime when managing many complex scheduling workflows, so I'm very impressed with ActiveBatch Workload Automation."
"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."
"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."
"There are very few documents that provide us with detailed information on the troubleshooting of errors that occur during integration with the existing environment."
"ActiveBatch UI could use a little more help, and video tutorials would be greatly appreciated for user guides."
"A cloud option is not provided as a free feature, making it a costly solution for smaller organizations."
"There is this back and forth, where ActiveBatch says, "Your Oracle people should be dealing with this," and Oracle people say, "No, we don't know anything about ActiveBatch." Then, it all falls back on me as to what happens. Nobody is taking responsibility. This is the biggest failing for ActiveBatch."
"The reporting needs improvement. There is a real need for the ability to generate audit reports on the fly. It needs to be a lot easier than what I can do right now. This is a major item for me."
"I can't get the cleaning up of logs to work consistently. Right now, we are not setup correctly, and maybe it is something that I have not effectively communicated to them."
"Except for the GUI, everything looks good."
"Any product is going to have some room for improvement, no matter what. I see the company has already ventured into AWS and they're constantly trying to improve the managed file transfer which they have recently improvised. I think they bought a software called JSCAPE and they're trying to improve it, which is good. I am not sure if JSCAPE would be part of the base product but currently, you have to buy a separate license for it, which doesn't make sense. If it was Microsoft, ServiceNow, or integrating with other software vendors, I would understand but JSCAPE is now in-house and I'm not sure if they can justify having a separate license for JSCAPE. I would probably expect them to be packaging JSCAPE into the base product. They did switch over from a perpetual license model to a subscription model, which hurt the company a little bit. Nobody is offering the perpetual model anymore. As long as the transition is fair for both the companies, I think it should be fine and not burn us out."
"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."
ActiveBatch by Redwood is ranked 6th in Process Automation with 35 reviews while IBM Cloud Pak for Automation is ranked 18th in Process Automation with 2 reviews. ActiveBatch by Redwood is rated 9.2, while IBM Cloud Pak for Automation is rated 8.0. The top reviewer of ActiveBatch by Redwood writes "Flexible, easy to use, and offers good automation". On the other hand, the top reviewer of IBM Cloud Pak for Automation writes "Allows us to leverage container-based resiliency and availability modeling, but we're having challenges in finding vendors who have experience in developing on the cloud". ActiveBatch by Redwood is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, VisualCron and IBM Workload Automation, whereas IBM Cloud Pak for Automation is most compared with IBM BPM. See our ActiveBatch by Redwood vs. IBM Cloud Pak for Automation report.
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