Compare Acumatica vs. Microsoft Dynamics CRM

Cancel
You must select at least 2 products to compare!
Top Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."

More Acumatica Pros »

"The initial setup is pretty straightforward."

More Microsoft Dynamics CRM Pros »

Cons
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."

More Acumatica Cons »

"If there was a bit more automation, specifically for marketing tasks, that would be ideal."

More Microsoft Dynamics CRM Cons »

Pricing and Cost Advice
"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."

More Acumatica Pricing and Cost Advice »

Information Not Available
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
536,053 professionals have used our research since 2012.
Questions from the Community
Top Answer: The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just… more »
Top Answer: It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with… more »
Top Answer: Some of the customization features are a little bit difficult to use if you're not really well-versed in SQL. Other than that, it is pretty cut and dry for the end-user. We should be able to… more »
Top Answer: The initial setup is pretty straightforward.
Top Answer: I've had a relatively good experience using the resolution. I'm not sure if there are any negative aspects of it. If there was a bit more automation, specifically for marketing tasks, that would be… more »
Top Answer: We primarily use the CRM for our leads and opportunities, and our client data.
Ranking
6th
out of 66 in CRM
Views
460
Comparisons
401
Reviews
1
Average Words per Review
870
Rating
8.0
1st
out of 66 in CRM
Views
3,894
Comparisons
3,253
Reviews
1
Average Words per Review
557
Rating
9.0
Comparisons
Also Known As
Dynamics CRM, MS Dynamics CRM
Learn More
Overview
Acumatica creates cloud accounting and enterprise resource planning (ERP)software.Acumaticaproducts are designed to be intuitive, yet comprehensive and powerful. Since 2008, the company has designed systems that are powerful, flexible and offer turn-key ease of implementation. The company studied the needs of its clients and developed cloud ERP software with comprehensive features. Acumatica focused on the flexibility of the solutions, allowing the scaling of resources and features to fit each client's need. Acumatica's ERP is a reliable end product that fits well in manybusiness environments and industries. Whether working in a traditional office or bringing business outside of the office, Acumatica'sERP software solutions have earned a reputation for quality. Acumatica's cloud ERP software is designed for mobility. Employees can use the mobile systems to stay in touch with their business and customers from anywhere in the world that has an Internet connection. Whether users need to enter data while traveling, generate reports before an off-site meeting, or interact in real-time with coworkers around the world, the Acumatica ERP and business management software is the right tool for the job. Built for the cloud, it's easy to see what sets Acumatica apart from other software-as-a-service (SaaS) ERP vendors. The company understands the importance of movement in modern business. ERP software solutions never need to live on a desktop. They can travel the world, helping create more effective business strategies along the way. Not sure if Acumatica is the best solution for your business? See more of the top ERP solutionsin our product database.

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Offer
Learn more about Acumatica
Learn more about Microsoft Dynamics CRM
Sample Customers
TH Milk, Youngevity, S&S Activewear, Pool Source, IMG Enterprises, Traveldoo Technologies, Open Mobile, DDB Unlimited
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Top Industries
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider30%
Healthcare Company7%
Government5%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider19%
Government8%
Energy/Utilities Company5%
Company Size
No Data Available
REVIEWERS
Small Business58%
Midsize Enterprise25%
Large Enterprise17%

Acumatica is ranked 6th in CRM with 1 review while Microsoft Dynamics CRM is ranked 1st in CRM with 1 review. Acumatica is rated 8.0, while Microsoft Dynamics CRM is rated 9.0. The top reviewer of Acumatica writes "Provided one solution for everything and housed everything for us". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "A straightforward setup, good pricing, and great technical support". Acumatica is most compared with Oracle ERP Cloud, SAP Business ByDesign, Salesforce Sales Cloud and Zoho CRM, whereas Microsoft Dynamics CRM is most compared with SAP CRM, ServiceNow, Salesforce Service Cloud, Siebel CRM and Salesforce Marketing Cloud.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.