We performed a comparison between Acumatica and Oracle CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution supports multiple branches."
"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"We are able to take back control of our client sales information and analyze it for the future to improve."
"The reporting features are valuable."
"Oracle CRM integrates seamlessly because it's an end-to-end solution."
"Technical support is very fast. It's customer friendly."
"The solution is scalable."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"The most valuable features of the solution I like are its stability and customization."
"The most valuable feature of Oracle CRM is the organization it provides."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"The solution doesn't have features to break down the structure for multiple people in the project."
"The initial setup is complex, it could be improved to be more simplified."
"A specialized team is required for managing Oracle, which is extra overhead for the customer."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"The product's UI lags, and with all the new technologies, it is not quick enough to adopt them."
"An improvement would be to lower the price of the license."
"Customization is an area in the solution that takes too much time. So, it needs to be improved."
"The product is not intuitive."
Acumatica is ranked 25th in CRM with 3 reviews while Oracle CRM is ranked 7th in CRM with 31 reviews. Acumatica is rated 8.0, while Oracle CRM is rated 7.8. The top reviewer of Acumatica writes "Provided one solution for everything and housed everything for us". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". Acumatica is most compared with NetSuite ERP, Oracle Fusion Cloud ERP, HubSpot CRM, Microsoft Dynamics CRM and SAP S/4HANA Cloud, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud. See our Acumatica vs. Oracle CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
