Adobe Campaign vs Oracle Fusion Service comparison

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Executive Summary

We performed a comparison between Adobe Campaign and Oracle Fusion Service based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management.
To learn more, read our detailed Marketing Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Analytics was a good part of Adobe Campaign."

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"The most valuable feature of the solution is that customers can easily understand it.""Oracle Service Cloud could improve the integration for older platforms.""The solution changes the way clients work to make it easier and faster.""Stable and scalable with good technical support.""The service management features are valuable.""The product's most valuable feature is an efficient fusion of finance and HR modules.""The most valuable feature of the solution is that a company can maintain all of its HR data without any issues.""The solution is completely cloud-based and very easy to access from anywhere."

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Cons
"The problems we faced with Adobe Campaigns in my company stemmed from the fact that it was very complex software."

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"We built some custom code to make a few functions easier. Oracle needs to look at what the customers do and integrate them into the product.""Oracle changed the means by which users are created in the system. I would like this to be easier to implement.""Oracle Fusion Service needs to improve its documentation part because we do not have proper documentation.""The dependency on the dollar makes these products more costly during disruptions in currency parity, especially in countries like Pakistan.""Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise.""The product's option to upload payroll data doesn't work seamlessly.""Oracle counts users for licensing purposes, regardless of their roles or usage patterns. This process could be better.""Lacks the ability to deploy custom code for customization."

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Pricing and Cost Advice
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  • "This is definitely an expensive product compared to others on the market."
  • "Licensing fees are on the higher end and I rate them an eight out of ten."
  • "Oracle's pricing is quite high, and this cost can be a significant barrier, especially for smaller companies."
  • "Oracle Fusion Service is more expensive than Workday."
  • "There are no extra licenses, everything is included in the subscription, and the price is fixed."
  • "The product has average pricing."
  • "Oracle Fusion Service is a cheap and flexible solution."
  • More Oracle Fusion Service Pricing and Cost Advice →

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    Top Answer:The most valuable feature of the solution is that customers can easily understand it.
    Top Answer:The solution’s reporting could be improved.
    Top Answer:I used the solution for general ledger, accounts payable, accounts receivable, and indirect tax. Currently, I am working with the expense module. We use Oracle Fusion Service to configure things and… more »
    Ranking
    7th
    Views
    1,155
    Comparisons
    917
    Reviews
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    Average Words per Review
    0
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    N/A
    6th
    Views
    273
    Comparisons
    130
    Reviews
    12
    Average Words per Review
    401
    Rating
    8.1
    Comparisons
    Also Known As
    Neolane Campaign
    Oracle Service Cloud, Oracle RightNow
    Learn More
    Overview

    It's a set of solutions that help you personalize and deliver campaigns across all of your online and offline channels.

    - Simplify campaign management

    Manage your data and monitor the performance of your cross-channel campaigns from one place.

    - Deliver engaging email

    Use personalized, contextual and real-time email messages to deliver a compelling customer experience.

    - Automate campaigns

    Use marketing automation to increase your campaign productivity and reduce your time to market.

    Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.
    Sample Customers
    Euromoney Learning Solutions, Cr_dit Agricole Nord-Est, a Synergie GIE regional bank, Renault, HD Supply, Dior, Mercola.com
    Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Educational Organization18%
    Computer Software Company9%
    Insurance Company9%
    REVIEWERS
    Marketing Services Firm14%
    Comms Service Provider14%
    Manufacturing Company7%
    Transportation Company7%
    VISITORS READING REVIEWS
    Educational Organization75%
    Financial Services Firm4%
    Computer Software Company3%
    Manufacturing Company2%
    Company Size
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise30%
    Large Enterprise63%
    REVIEWERS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise77%
    Large Enterprise17%
    Buyer's Guide
    Marketing Management
    March 2024
    Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Adobe Campaign is ranked 7th in Marketing Management with 1 review while Oracle Fusion Service is ranked 6th in Marketing Management with 28 reviews. Adobe Campaign is rated 7.0, while Oracle Fusion Service is rated 8.6. The top reviewer of Adobe Campaign writes "Though it is good for the analytics part, it needs to be made less complex for users". On the other hand, the top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". Adobe Campaign is most compared with Microsoft Dynamics CRM, Salesforce Marketing Cloud, Google Campaign Manager, Amazon Pinpoint and HCL Campaign, whereas Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM.

    See our list of best Marketing Management vendors.

    We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.