Adobe Connect vs Webex comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Adobe Connect and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Adobe Connect vs. Webex Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Q&A Highlights
Question: Which is the best virtual learning platform?
Answer: If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution can scale well.""It is straightforward to set up.""Screen share and document share are good features.""The product has valuable communication features. It also has good performance and stability.""The most critical feature is the POA, but Breakout sessions are definitely my favorite.""I like Adobe Connect because of its flexibility.""It trains providers for on-premise deployment in several locations."

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"Lag-free video communication and virtual meeting software which runs smoothly.""The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices.""It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers.""I have found Webex to be stable.""Once it's running, it's okay.""The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard.""Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful.""I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."

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Cons
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists.""Adobe's products are difficult to grasp.""It needs faster and easier upgrades.""Interface and layout options could be improved.""The price is a problem.""We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities.""We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."

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"The accessibility of the share screen option provided by the product is an area of concern where improvements are required.""In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings.""The modification of the email template is not very intuitive.""I do not like emojis.""The pricing could be improved.""Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection.""The solution should have better integration with Microsoft.""The solution can improve by adding a smaller version for small business usage or for personal use. The solution is geared towards larger companies and enterprises."

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Pricing and Cost Advice
  • "The purchasing process is complicated. It would be beneficial if it were more simplified."
  • "Adobe Connect is free of cost."
  • More Adobe Connect Pricing and Cost Advice →

  • "I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
  • "The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
  • "Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
  • "The pricing of this solution is fine and I am satisfied with it."
  • "Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
  • "I believe the license to be monthly."
  • "There are no licensing fees."
  • "The price of the license for the solution could be less expensive."
  • More Webex Pricing and Cost Advice →

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    Answers from the Community
    James P (Pat) Carlisle
    SYED AMIN - PeerSpot reviewerSYED AMIN
    Real User

    For training session Webex is best the best solution.

    Sen Akinchan - PeerSpot reviewerSen Akinchan
    Real User

    My comments about Zoom:


    The Pros:


    - It allows you to schedule any meeting and invites your meeting members at a particular date & time with Meeting Id & Password.
    - It allows organizing multiple meetings, to carry out online meetings, file sharing, webinars & group messaging.


    - Through the Zoom application, users are given the option to connect to more than one conference room, include more attendees remotely, and conduct face-to-face meetings.
    - Zoom offers both native mobile (iOS & Andrioid)and desktop versions that let users collaborate & connect remotely.
    - It allows us to record video chat and look at them at a later date & time.
    - Whiteboard is a good feature for having a meeting in which everyone can join to type or draw, and write.
    If we have a brainstorming-type meeting, we can share our own ideas with the whiteboard.
    - Zoom recently implemented a Microsoft Office add-in, which means we can now schedule Zoom meetings without having to go into the Zoom app.


    The Cons (from my experience using in Melbourne, Australia):


    - Have encountered Slow response sometimes when participants are joining from different geographical locations.


    - The Free Version allows having a conference call for 40 minutes. Price could be an issue for the Paid Version.

    Sen Akinchan - PeerSpot reviewerSen Akinchan
    Real User

    My comments about Zoom:


    The Pros:


    - It allows you to schedule any meeting and invites your meeting members at a particular date & time with Meeting Id & Password.
    - It allows organizing multiple meetings, to carry out online meetings, file sharing, webinars & group messaging.


    - Through the Zoom application, users are given the option to connect to more than one conference room, include more attendees remotely, and conduct face-to-face meetings.
    - Zoom offers both native mobile (iOS & Andrioid)and desktop versions that let users collaborate & connect remotely.
    - It allows us to record video chat and look at them at a later date & time.
    - Whiteboard is a good feature for having a meeting in which everyone can join to type or draw, and write.
    If we have a brainstorming-type meeting, we can share our own ideas with the whiteboard.
    - Zoom recently implemented a Microsoft Office add-in, which means we can now schedule Zoom meetings without having to go into the Zoom app.


    The Cons (from my experience using in Melbourne, Australia):


    - Have encountered Slow response sometimes when participants are joining from different geographical locations.


    - The Free Version allows having a conference call for 40 minutes. Price could be an issue for the Paid Version.




    Questions from the Community
    Top Answer:The product has valuable communication features. It also has good performance and stability.
    Top Answer:We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement.
    Top Answer:We use Adobe Connect for communication purposes using messaging and video chat features.
    Top Answer:The product's initial setup is easy.
    Top Answer:Webex is a very demanding application, so it requires a very heavy bandwidth. The aforementioned area can be considered for improvement in the product. The pros of the product overshadow the product's… more »
    Ranking
    13th
    out of 62 in Virtual Meetings
    Views
    561
    Comparisons
    383
    Reviews
    2
    Average Words per Review
    257
    Rating
    8.0
    2nd
    out of 62 in Virtual Meetings
    Views
    4,653
    Comparisons
    1,872
    Reviews
    19
    Average Words per Review
    280
    Rating
    7.6
    Comparisons
    Cisco Meeting Server logo
    Compared 17% of the time.
    TeamViewer logo
    Compared 17% of the time.
    Zoom logo
    Compared 17% of the time.
    Skype for Business logo
    Compared 16% of the time.
    InterCall Unified Meeting logo
    Compared 2% of the time.
    Also Known As
    Cisco Spark
    Learn More
    Overview

    Why Adobe Connect?
    The most flexible, secure, extensible and feature-rich web conferencing product on the market.
    Customizable Interface
    Customizable - Design your own immersive experiences with custom pods, images & layouts to
    personalize and brand your virtual room.

    Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
    your sessions with multiple chat pods, polls, quizzes, simulations, breakout
    rooms, games and more.

    Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

    Persistent - Create your virtual room once with the right layouts, pods and content and use it
    forever.

    Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

    Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

    Sample Customers
    Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
    Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Government18%
    Manufacturing Company11%
    Computer Software Company10%
    REVIEWERS
    Computer Software Company18%
    Comms Service Provider16%
    Financial Services Firm12%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Educational Organization79%
    Computer Software Company5%
    Government3%
    Financial Services Firm3%
    Company Size
    REVIEWERS
    Small Business63%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    REVIEWERS
    Small Business34%
    Midsize Enterprise17%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise81%
    Large Enterprise14%
    Buyer's Guide
    Adobe Connect vs. Webex
    March 2024
    Find out what your peers are saying about Adobe Connect vs. Webex and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Adobe Connect is ranked 13th in Virtual Meetings with 10 reviews while Webex is ranked 2nd in Virtual Meetings with 104 reviews. Adobe Connect is rated 8.6, while Webex is rated 8.0. The top reviewer of Adobe Connect writes "User-friendly layout with a nice virtual meeting experience and good reliability". On the other hand, the top reviewer of Webex writes "Easy to set up and connects users remotely with others without a glitch; has a user-friendly platform and good technical support". Adobe Connect is most compared with GoToMeeting, Zoom, TeamViewer and InterCall Unified Meeting, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Skype for Business and InterCall Unified Meeting. See our Adobe Connect vs. Webex report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.