We compared Adobe Web Experience Management and FullStory across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Adobe Web Experience Management offers strong content management capabilities, pre-designed templates, and integration with third-party tools. FullStory focuses on session replay, heatmaps, and conversion funnels to understand user behavior and enhance website performance.
Room for Improvement: Adobe Web Experience Management could improve its handling of large video files and related elements. Users also want more styling and design customization. FullStory could benefit from enhancements in pricing, user interface, performance, and data filtering.
Service and Support: Adobe’s customer service is highly rated, but some reported slower response times and wanted more extensive troubleshooting information. FullStory's customer service is highly regarded for its quick and valuable assistance, extensive resources, and expertise.
Ease of Deployment: Adobe Web Experience Management's initial setup can be challenging, particularly for self-deployment. FullStory is praised for its ease of deployment, clear documentation, and seamless integration with various platforms.
Pricing: Adobe Web Experience Management has a relatively high cost compared to other content management systems. FullStory's cost can vary.
ROI: Adobe Web Experience Management effectively drives traffic to websites and enhances the overall user experience. It provides valuable analytics that help identify which pages are popular and which ones need improvement. FullStory aids businesses in comprehending user behavior. The return on investment (ROI) varies based on individual goals and objectives.
Comparison Results: Adobe Web Experience Management provides easy deployment options, effective content management, and seamless integration with other systems. It could be better at handling large video files and offer more competitive pricing compared to other content management systems. FullStory is praised for its ease of deployment, session replay, heatmaps, and conversion funnels. However, some users find the pricing high and have reported occasional technical glitches.
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Adobe Web Experience Management is ranked 9th in Customer Experience Management with 2 reviews while FullStory is ranked 12th in Customer Experience Management. Adobe Web Experience Management is rated 8.0, while FullStory is rated 0.0. The top reviewer of Adobe Web Experience Management writes "It has a lot of features, and it is very easy to learn, use, integrate, and manage". On the other hand, Adobe Web Experience Management is most compared with OpenText Extended ECM, whereas FullStory is most compared with .
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We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.