We performed a comparison between ADP Streamline and Gusto based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They are very strong in terms of having a central regional system. A regional person can see and monitor the calendar for each different country."
"The most valuable feature was that everything was in one system."
"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."
"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."
"I appreciated the templates that they offered for new hires and onboarding."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"Having more clear guidance on design and training would be beneficial."
"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."
"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."
"I think there is a need for a deeper level of comprehension."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
ADP Streamline is ranked 11th in Benefits Administration with 7 reviews while Gusto is ranked 14th in Benefits Administration with 3 reviews. ADP Streamline is rated 8.4, while Gusto is rated 7.0. The top reviewer of ADP Streamline writes "Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability". On the other hand, the top reviewer of Gusto writes "Simple to use solution that offers a lot; gives employees the option to get cash advances". ADP Streamline is most compared with ADP GlobalView Payroll, ADP Global Payroll, UKG and ADP Workforce Now, whereas Gusto is most compared with Sequoia People Platform and Namely. See our ADP Streamline vs. Gusto report.
See our list of best Benefits Administration vendors.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.