ADP Workforce Now vs MHR iTrent comparison

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ADP Logo
1,549 views|1,280 comparisons
83% willing to recommend
MHR Logo
371 views|258 comparisons
0% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ADP Workforce Now and MHR iTrent based on real PeerSpot user reviews.

Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration.
To learn more, read our detailed Benefits Administration Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a scalable solution.""The most valuable features are the reporting and benefits piece.""In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently.""The most valuable feature to me is performance management because we just started using that.""The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble.""The platform is on a private cloud that is fully secure with no way for hacker penetration."

More ADP Workforce Now Pros →

"MHR iTrent's functionality and the payroll part are good."

More MHR iTrent Pros →

Cons
"Its benefits portal could be user-friendly.""The ease of developing and creating reports could definitely use some improvement.""The report functionality is not as good as competitive products.""When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level.""I would like to see the payroll side improved and there are a few kinks that need to be worked out."

More ADP Workforce Now Cons →

"Customer support and getting help from MHR iTrent are not great at all."

More MHR iTrent Cons →

Pricing and Cost Advice
  • "The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
  • "I give the pricing a seven out of ten."
  • "The solution is expensive and everyone complains about the price."
  • "I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
  • "The solution is expensive."
  • More ADP Workforce Now Pricing and Cost Advice →

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    767,847 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:MHR iTrent's functionality and the payroll part are good.
    Top Answer:Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients… more »
    Top Answer:We use the whole integrated payroll HR system. I'm more on the payroll side. They do not host us, but we host ourselves.
    Ranking
    9th
    Views
    1,549
    Comparisons
    1,280
    Reviews
    6
    Average Words per Review
    710
    Rating
    8.0
    17th
    Views
    371
    Comparisons
    258
    Reviews
    1
    Average Words per Review
    217
    Rating
    6.0
    Comparisons
    Also Known As
    MidlandHR iTrent, iTrent
    Learn More
    Overview

    ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.

    ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal administrator, you customize the site and control what employees can view and do. You can design your site's theme, set approval and notification processes, and manage security groups.

    ADP Workforce Now includes these useful capabilities:

    • Payroll computation and tax filing
    • Performance regulation
    • Compensation handling
    • Talent acquisition
    • Time and labor logistics
    • Benefits governance
    • Analytics
    • Total management of human resources

    ADP Workforce Now Features

    ADP Workforce Now has many valuable key features. Some of the most useful ones include:

    • Single dashboard, single database: Manage your whole workforce from a single dashboard, which is powered by a single database, ensuring that the relevant data is always available when you need it.
      • Get a complete HR suite that includes payroll, time, HR, talent, and benefits all in one place.
      • Enter data once and it will function across all workflows
      • With proactive error detection and can't-miss alerts, you can cut down on mistakes.
      • Protect your business with enterprise-grade data security privacy procedures and extensive compliance experience.
    • Powerful analytics and reporting: With a single database that connects your entire firm, you can access all of your data in one location.

      • Create better reports in less time, without ever leaving the page you're on.

      • Make use of machine learning and artificial intelligence to help you make confident decisions based on personalized information.
    • Robust management of HR: Spend less time on paperwork and more time on managing and improving your employees.
      • Workflows can be customized, and documents can be stored online.
      • Self-service functionalities enable employees and supervisors to be more productive and collaborative.
    • Customized service and implementation: ADP Workforce Now offers community and chat support and a dedicated implementation team.
      • In-house implementation by a team of professionals who understand how to optimize the solution for your industry.
      • For all your questions, ADP Workforce Now offers quick response support, training, and in-product resources.
      • Client-service specialists with years of experience offer deep knowledge and skills to assist, secure, and support your business.
      • Flexible service choices can assist your company in navigating strategic and tactical changes, as well as continual system optimization.

    iTrent is a single, web based HR, payroll, talent management and workforce planning solution supporting latest operational methodologies for managing people. From organisational planning, attraction and selection, to pay, performance management, learning and development, and retention. iTrent helps align people to organisational goals, develop talent to support future requirements and release the true value of your people.

    Sample Customers
    Lawrence and Schiller, The Children's Center, The Kansas City Royals
    Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company10%
    Financial Services Firm10%
    Manufacturing Company8%
    Recruiting/Hr Firm6%
    VISITORS READING REVIEWS
    Educational Organization21%
    Computer Software Company14%
    Government11%
    Real Estate/Law Firm10%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise17%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise17%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    Buyer's Guide
    Benefits Administration
    March 2024
    Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    ADP Workforce Now is ranked 9th in Benefits Administration with 11 reviews while MHR iTrent is ranked 17th in Benefits Administration with 1 review. ADP Workforce Now is rated 7.6, while MHR iTrent is rated 6.0. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of MHR iTrent writes "A scalable solution with good functionalities, but customer support needs to improve". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource, ADP Vantage HCM and ADP GlobalView Payroll, whereas MHR iTrent is most compared with SAP HCM, Oracle HCM Cloud, Workday, Access PeopleXD and SAP SuccessFactors.

    See our list of best Benefits Administration vendors and best Cloud HCM vendors.

    We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.