We performed a comparison between ADP Workforce Now and MHR iTrent based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."It is a scalable solution."
"The most valuable features are the reporting and benefits piece."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"MHR iTrent's functionality and the payroll part are good."
"Its benefits portal could be user-friendly."
"The ease of developing and creating reports could definitely use some improvement."
"The report functionality is not as good as competitive products."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Customer support and getting help from MHR iTrent are not great at all."
ADP Workforce Now is ranked 9th in Benefits Administration with 11 reviews while MHR iTrent is ranked 17th in Benefits Administration with 1 review. ADP Workforce Now is rated 7.6, while MHR iTrent is rated 6.0. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of MHR iTrent writes "A scalable solution with good functionalities, but customer support needs to improve". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource, ADP Vantage HCM and ADP GlobalView Payroll, whereas MHR iTrent is most compared with SAP HCM, Oracle HCM Cloud, Workday, Access PeopleXD and SAP SuccessFactors.
See our list of best Benefits Administration vendors and best Cloud HCM vendors.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.