We performed a comparison between ADP Workforce Now and Workday based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"It is a scalable solution."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most valuable features are the reporting and benefits piece."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The most valuable feature to me is performance management because we just started using that."
"The solution is extremely stable."
"It stores everything for the employee. It has also been able to store the information that we use for our payroll demand."
"First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools."
"The solution is stable."
"In terms of customization, while it may not be fully customizable, you can configure the features based on the foundation that Workday offers. This allows you to take the basic features and tailor them to the specific needs of your company or business. It provides a lot of configuration flexibility."
"It is quite user-friendly."
"There is a lot to like about it. I really enjoy the business process framework. It's something that's really seamless. It allows you to have people within the flow. They get assigned a task to complete something to approve, etc. That's a really good piece of functionality that Workday offers. Their out-of-the-box reporting framework is also really powerful in terms of what it provides. These would be two things that I would highlight."
"It's actually a cloud-native solution and based on the community for development. It is a very good open architecture and able to interconnect with other systems. And it is very stable and very fast in terms of response."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"Its benefits portal could be user-friendly."
"The ease of developing and creating reports could definitely use some improvement."
"The report functionality is not as good as competitive products."
"The solution has to work a lot on financial integrations, material management and CRM modules."
"There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult."
"My only suggestion might be to include a brief description of any new fields we introduce, making it easier for people to use them. Perhaps this is something they can consider implementing."
"The solution can be improved by speeding up the load time when pulling up information."
"Analytical tools have needed improvement. Workday has just released Prism Analytics, to replace the current analytical tools, so it’s in the early stages."
"It is very unique as compared to other tools in terms of the employee master data and how it is organized. That's why sometimes the information needs to sit in two different systems because, in Workday, it is organized differently. This issue is not related to benefits. It is more or so related to how you categorize employees. I don't think this is a problem that could be solved. Workday is aware of this. It is one of those kinds of situations that you just got to live with."
"Reporting systems should be improved. If you want to report it on paper, if you want something more BI oriented, more high level predictive or more data-driven, it should be improved."
"The UI, UX (user experience) is very bad. It is not very interactive."
ADP Workforce Now is ranked 9th in Benefits Administration with 6 reviews while Workday is ranked 1st in Benefits Administration with 27 reviews. ADP Workforce Now is rated 7.6, while Workday is rated 8.2. The top reviewer of ADP Workforce Now writes "Top-notch product for customized reporting; easy to use and user-centric". On the other hand, the top reviewer of Workday writes "Offers good business process framework and out-of-the-box reporting, and brings operational efficiencies". ADP Workforce Now is most compared with PeopleSoft, ADP TotalSource, ADP Vantage HCM, ADP GlobalView Payroll and UKG, whereas Workday is most compared with SAP SuccessFactors, SAP HCM, Oracle HCM Cloud, PeopleSoft and Microsoft Viva Insights. See our ADP Workforce Now vs. Workday report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best Cloud HCM vendors.
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