Compare Aegis Contact Management Outsourcing vs. Alorica Contact Management Outsourcing

Aegis Contact Management Outsourcing is ranked 10th in Customer Management Contact Center Outsourcing while Alorica Contact Management Outsourcing which is ranked 2nd in Customer Management Contact Center Outsourcing. Aegis Contact Management Outsourcing is rated 0, while Alorica Contact Management Outsourcing is rated 0. On the other hand, Aegis Contact Management Outsourcing is most compared with Sitel Contact Management Outsourcing, whereas Alorica Contact Management Outsourcing is most compared with Teleperformance Contact Management Outsourcing, TeleTech Contact Management Outsourcing and Sitel Contact Management Outsourcing.
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Aegis
Alorica
Overview

We are a leading global business services provider of customer experience management. We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. The company is wholly owned by Essar, a USD 27 billion conglomerate. For 30 years, we have been the go-to experience creators for global giants across outsourcing and technology. Present in 44 locations across 9 countries and with over 40,000 employees, we manage almost half a billion customer interactions every year for over 150 clients across diverse sectors. We believe that makes us your ideal transformation partner. Our willingness to invest in forward oriented innovation and embrace a new economic era led to the successful sale of AUI to Teleperformance in the recent past. Established on a note of promise and with the right mind-set, this strategic turn redesigns our ability to tap into a world of new opportunities and results.

Alorica Contact Management Outsourcing provides a seamless customer experience, with innovative sales and revenue generation, technical support, customer care and back office solutions for a truly remarkable partnership. Alorica approaches issues resolution from both sides - customer acquisition and retention - by implementing predictive modeling and contact strategies, and by making process improvements that foster brand loyalty, renewals and repurchases. Its comprehensive technical support solutions aim to provide positive customer experiences, end-to-end whether its pre-sales, post-sales or in- or out-of-warranty support, our product experts.
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Reed Elsevier group, TelkomCustomer Care
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