Compare Aegis Contact Management Outsourcing vs. Sutherland Contact Management Outsourcing

Aegis Contact Management Outsourcing is ranked 10th in Customer Management Contact Center Outsourcing while Sutherland Contact Management Outsourcing which is ranked 7th in Customer Management Contact Center Outsourcing. Aegis Contact Management Outsourcing is rated 0, while Sutherland Contact Management Outsourcing is rated 0. On the other hand, Aegis Contact Management Outsourcing is most compared with Sitel Contact Management Outsourcing, whereas Sutherland Contact Management Outsourcing is most compared with Alorica Contact Management Outsourcing, Teleperformance Contact Management Outsourcing and Sykes Contact Management Outsourcing.
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Aegis
Sutherland Global Services
Overview

We are a leading global business services provider of customer experience management. We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. The company is wholly owned by Essar, a USD 27 billion conglomerate. For 30 years, we have been the go-to experience creators for global giants across outsourcing and technology. Present in 44 locations across 9 countries and with over 40,000 employees, we manage almost half a billion customer interactions every year for over 150 clients across diverse sectors. We believe that makes us your ideal transformation partner. Our willingness to invest in forward oriented innovation and embrace a new economic era led to the successful sale of AUI to Teleperformance in the recent past. Established on a note of promise and with the right mind-set, this strategic turn redesigns our ability to tap into a world of new opportunities and results.

Sutherland Contact Management Outsourcing streamlined workflows with intelligent automation, reduces call volume using digital assistants, increases customer satisfaction, reduces cost through intelligent automation, improves support with omnichannel customer engagement, improves call resolution & employee, satisfaction and increases customer satisfaction and reduced costs using voice biometrics.
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Sample Customers
Reed Elsevier group, TelkomStandard Insurance, Arch Re Facultative
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