We are a leading global business services provider of customer experience management. We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. The company is wholly owned by Essar, a USD 27 billion conglomerate. For 30 years, we have been the go-to experience creators for global giants across outsourcing and technology. Present in 44 locations across 9 countries and with over 40,000 employees, we manage almost half a billion customer interactions every year for over 150 clients across diverse sectors. We believe that makes us your ideal transformation partner. Our willingness to invest in forward oriented innovation and embrace a new economic era led to the successful sale of AUI to Teleperformance in the recent past. Established on a note of promise and with the right mind-set, this strategic turn redesigns our ability to tap into a world of new opportunities and results.
NLB Services is a technology, analytics and process optimization company with a focused Indirect Tax Digital Transformation practice. NLB Services has a team of tax technology experts to resolve challenges and manage tax digital transformation in the Indirect Tax Life Cycle. The Indirect Tax Life Cycle consists of initiate transaction, determine tax, record, reconcile, and compliance. NLB Services offers Tax Automation (Integration of ERP's with various tax software systems), Robotics Process Automation, Analytics, IoT, Machine Learning, and Artificial Intelligence to make the processes in Indirect Tax Life Cycle efficient and effective.
NLB Services provides end-to-end delivery using the Waterfall and Agile methodologies. Next Level Business Services’ biggest differentiator is people, tools, and framework that brings time-to-value and optimize cost to their clients.
Aegis Contact Management Outsourcing is ranked 9th in Customer Management Contact Center Outsourcing while Vertex Business Services Contact Management Outsourcing is ranked 10th in Customer Management Contact Center Outsourcing. Aegis Contact Management Outsourcing is rated 0.0, while Vertex Business Services Contact Management Outsourcing is rated 0.0. On the other hand, Aegis Contact Management Outsourcing is most compared with Teleperformance Contact Management Outsourcing, whereas Vertex Business Services Contact Management Outsourcing is most compared with .
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