"The addition of the AirMapper software on the nXG and our AirCheck G2s has helped a lot because we're mostly not drilling down into the data. Local managers only need to see the coverage on their end and whether there are performance bottlenecks. These things are easy enough for us to ascertain with iPerf."
"The predictive survey is the most valuable feature. I use it quite often."
"I would like to rate the product as eight of ten."
"Using the products to ensure the safety of our equipment that we have a lot invested in."
"Customer service is great."
"The benefit is with the ease of use of the software, I am able to show the customer, "Here is what your wireless coverage looks like." It is set up in a fashion that non-technical people can understand it."
"The most valuable features are the survey, spectrum analysis, and reporting."
"It allows us to prepare more real designs. Later, we validate them with actual surveys."
"Everything can be seen from the dashboard."
"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."
"a true controller-less approach, where each Access Point is 100% independent from the management system."
"Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor."
"The dashboards are great and the user interface is quite intuitive."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."
"But it's definitely a more expensive solution than other ones."
"The surveying features are in need of improvement, along with general usability."
"It would be nice to have some more training resources for younger techs. We can use them if we need some assistance, but that usually requires one of us who knows what we're doing to calibrate the programs properly."
"Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps."
"The throughput should be more advanced in the future. They need to add more versions of WiFi than just one."
"The user interface needs a lot of improvement. The auto-placement of access points is not accurate."
"I would say some of our newer techs that are going out to job sites can be a little bit intimidated by the interface."
"When you conduct an active survey and then want to use it for design work, it's actually not very useful."
"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
"Pricing is a bit expensive."
"The solution's performance needs to be enhanced because of a very high delay."
"Their firewall configuration gets funky and it can be difficult to understand."
"Having a wizard for customers who are just starting might be helpful."
AirMagnet Survey is ranked 2nd in Network Modeling and Simulation with 38 reviews while ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews. AirMagnet Survey is rated 8.2, while ExtremeCloud IQ is rated 8.8. The top reviewer of AirMagnet Survey writes "It fixes so many problems quickly that we don't regret spending more on high-end tools than most companies". On the other hand, the top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". AirMagnet Survey is most compared with Ekahau Site Survey, Aruba Wireless, iBwave Wi-Fi, AirCheck G3 and Ubiquiti WLAN, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Cisco DNA Center.
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