We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Being able to use a Java-based solution makes the product flexible."
"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"Overall, the solution has been very solid."
"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."
"Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."
"The most valuable feature is the scheduling."
"The flexibility is great."
"The solution's workflows are its most useful feature."
"I like the design and the integration capacity. It's also easy to use."
"IBM BPM is both scalable and stable."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."
"Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products."
"Lacking in forms visualization."
"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"I'm from the .NET world and I would like to use it, rather than Java."
"The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
"The initial setup can be complex for business users."
"The user interface needs some polishing because it is too technical for end-users to use it."
"The initial set up could be simplified, it's complex."
"The solution should be able to support Docker. This would help make scalability easier."
"It could be more flexible, but it's already a good solution for the designer."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"Importing and exporting between multiple environments is more difficult with other tools."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"The integration could be improved."
"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."
"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."
"I use the open-source free version."
"Generally, the price could be better, as well as the licensing fees."
"We use the open-source version, which can be used at no cost."
"We're using the open-source version for now."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"The cost of this solution is better than some competing products."
"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"I think the price is reasonable."
"When considering the features of the solution the price is expensive compared to competitors."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
"IBM could improve the price. It is far too expensive."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.
AgilePoint is ranked 23rd in Business Process Management (BPM) with 2 reviews while IBM BPM is ranked 4th in Business Process Management (BPM) with 24 reviews. AgilePoint is rated 8.0, while IBM BPM is rated 7.8. The top reviewer of AgilePoint writes "Excellent workflow with good stability and good forms". On the other hand, the top reviewer of IBM BPM writes "A very stable and powerful tool for handling lots of concurrent users, but it is expensive, and the Eclipse-based tool has performance issues when you have a lot of developers". AgilePoint is most compared with Microsoft PowerApps, Nintex Workflow, Appian, Pega BPM and ServiceNow Now Platform, whereas IBM BPM is most compared with IBM Business Automation Workflow, Pega BPM, Apache Airflow, Appian and ARIS BPA. See our AgilePoint vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors.
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