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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

"The solution's workflows are its most useful feature.""I like the design and the integration capacity. It's also easy to use."

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"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks.""This is a development platform that provides us with a strong database and a low code environment.""The level of automation within the platform is great.""The main reason that people use ServiceNow is that performance is very good.""We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system.""ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."

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"The solution should be able to support Docker. This would help make scalability easier.""It could be more flexible, but it's already a good solution for the designer."

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"The pricing model is complex and needs to be both lowered and simplified.""The basic reporting system is rather static.""The integration towards other ERP systems could be improved.""This platform is used more by large companies because it is a little bit expensive.""The cost has room for improvement. It is currently expensive.""The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."

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Pricing and Cost Advice
"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions.""I think the price is reasonable."

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"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.""It's expensive and if you need some analytical views of your activity, there is an additional cost."

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Questions from the Community
Top Answer: I like the design and the integration capacity. It's also easy to use.
Top Answer: It could be more flexible, but it's already a good solution for the designer. It would be better if we could reuse cards and forms. But I think they plan to factorize it to work with common components… more »
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AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

As a purpose-driven company, making work, work better for people guides everything we do.

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Sample Customers
Caja Laboral, Elbit Systems, Daisy Brand
experian, beachbody, health partners
Top Industries
Computer Software Company27%
Comms Service Provider18%
Manufacturing Company11%
Energy/Utilities Company7%
Computer Software Company37%
Comms Service Provider14%
Financial Services Firm6%
Company Size
No Data Available
Small Business20%
Midsize Enterprise10%
Large Enterprise70%
Find out what your peers are saying about AgilePoint vs. ServiceNow Now Platform and other solutions. Updated: September 2021.
542,608 professionals have used our research since 2012.

AgilePoint is ranked 20th in Rapid Application Development Software with 2 reviews while ServiceNow Now Platform is ranked 10th in Rapid Application Development Software with 6 reviews. AgilePoint is rated 8.0, while ServiceNow Now Platform is rated 8.0. The top reviewer of AgilePoint writes "Excellent workflow with good stability and good forms". On the other hand, the top reviewer of ServiceNow Now Platform writes "Agile and robust tool; needs some improvements". AgilePoint is most compared with Microsoft PowerApps, IBM BPM, Nintex Workflow, Camunda Platform and Mendix, whereas ServiceNow Now Platform is most compared with Microsoft PowerApps, AWS Honeycode, OpenText AppWorks, Pega BPM and Bizagi. See our AgilePoint vs. ServiceNow Now Platform report.

See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.