We performed a comparison between Agiloft Service Desk Suite and Serviceaide ChangeGear based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software."Our customer service and productivity have increased in quality and quantity since using this product."
"The solution is a highly mature product. Because of this, it can stand up to any other product on the market."
"We have found the documentation a bit confusing at times. This area could use some improvement."
"The solution needs to improve its reporting features. The user interface needs a lot of improvements."
Agiloft Service Desk Suite is ranked 40th in Help Desk Software while Serviceaide ChangeGear is ranked 31st in Help Desk Software. Agiloft Service Desk Suite is rated 9.6, while Serviceaide ChangeGear is rated 7.6. The top reviewer of Agiloft Service Desk Suite writes "It's customizable, can be developed easily, and free, but only up to a certain number of users". On the other hand, the top reviewer of Serviceaide ChangeGear writes "Reduced the Service Desk effectiveness compared to the product we were using". Agiloft Service Desk Suite is most compared with , whereas Serviceaide ChangeGear is most compared with ServiceNow and Zoho Desk.
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