We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office."
"I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced."
"The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful."
"It is a pretty rock-solid device that is well-built."
"The solution saves us a factor of 10 in time. If a typical WiFI ticket would cost me two hours with AirCheck, then it would cost me 20 hours without it. At 20 hours, you start to refuse to do tickets because it is just too expensive."
"The feature that I really enjoy is the ability to script changes across all of your devices."
"The installation is straightforward."
"The most valuable features the solution offers are compliance, reliability, and information about reliability."
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"I use it for monitoring the entire network for the company. We oversee nodes down, we oversee devices heading up to crossing the threshold for CPU usage. We oversee power so power backups on the switches, we oversee if they're down or if they're failing. We oversee any node down or any router from any vendor."
"It allows us to manage backups in big companies. It is also useful in managing the configuration changes."
"The features we find most valuable is the configuration backup automation, the configuration compliance, the security vulnerability detection and upgrading devices."
"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."
"We use .1x authentication, so I need to download the certificate onto the device. It would be nice to have this functionality through the cloud as well. Right now, you need to do it through the software by connecting your laptop physically to the AirCheck. This is one thing that is a bit slow."
"The battery life needs improvement. For example, when you are doing an Ethernet test, that seems to drain the battery pretty quickly."
"Its whole architecture is a bit traditional. They can change the architecture to make it more modern and multi-tenant. Currently, we can do multi-tenancy, but we need to buy another product. Its look and feel can be improved. They can also put in more effort into building the THWACK community and use the information about various customer issues and requests to build the new releases."
"The interface of solar winds could be improved."
"The network logs could be improved. When the error logs come across with those false positive alarms in the error logs."
"For each device, when you open the network performance monitor, it will give you all of the information about the device, but many of the natural configuration management features are not on that page."
"The solution could improve by being more secure."
"On NCM, reporting could be a bit better. It's completely become just one report. When I try to create a custom report, the solution just commits old server data."
"The Network Configuration Manager needs to improve the access control list compliance."
"The price is fairly expensive, if you are a single individual. For me, it's well worth the cost of the unit. Depending on the nature of the work that you're doing, the upfront costs can be expensive. Typically, what happens in an environment is a department might have one device as opposed to technicians having them individually."
"Because I work in a big company, it is a no-brainer. If I were a consultant, I would still buy it, but it would be a huge investment. Overall, it's a good tool to have."
"For a few thousand dollars, you save yourself a ton of time. It's a great deal."
"You have a base license for 50 devices, and then you can add more licenses as you go."
"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."
"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
Earn 20 points
The AirCheck G2 provides fast, simple, and accurate isolation and troubleshooting, thereby reducing the time to resolve wireless issues. A rugged, handheld purpose-built wireless tester supporting the latest Wi-Fi technologies (802.11a/b/g/n/ac). An instant view of test results including network availability, connectivity, utilization, security settings, rogue hunting, and interference detection.
AirCheck is ranked 8th in Network Troubleshooting with 3 reviews while SolarWinds Network Configuration Manager is ranked 10th in Configuration Management with 7 reviews. AirCheck is rated 8.0, while SolarWinds Network Configuration Manager is rated 7.8. The top reviewer of AirCheck writes "Enables us to download packet capture info from the cloud, and we can see trends with historical info saved to the cloud". On the other hand, the top reviewer of SolarWinds Network Configuration Manager writes "Reliable, scalable, easy to use, good support, and offers the ability to script changes". AirCheck is most compared with NetAlly EtherScope nXG, AirMagnet Survey, OneTouch AT Network Assistant, OptiView XG and LinkRunner, whereas SolarWinds Network Configuration Manager is most compared with ManageEngine NetFlow Analyzer, Cisco DNA Center, Cisco Prime, Red Hat Ansible Automation Platform and Infoblox NetMRI. See our AirCheck vs. SolarWinds Network Configuration Manager report.
We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.