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Akamai Logo
1,070 views|861 comparisons
66% willing to recommend
Catchpoint Logo
1,427 views|859 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Akamai mPulse and Catchpoint based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage.""Enables dynamic injections from within the product which is great."

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"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial.""Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.""Catchpoint's customer service and support are valuable.""The solution offers three different ways of slicing data to look for abnormalities.""Catchpoint provides a great amount of information.""The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue.""The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities.""The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

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Cons
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions.""The end-to-end distributor tracing connectivity isn't there."

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"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer.""The old user version was better, it was more user-friendly.""It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow.""A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East.""There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring.""Catchpoint can be improved by focusing solely on network monitoring.""There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing.""Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

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Pricing and Cost Advice
Information Not Available
  • "The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
  • "In terms of licensing fees, I believe they were slightly higher."
  • "The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
  • "The solution's pricing is comparable to the last tool we were using."
  • More Catchpoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Enables dynamic injections from within the product which is great.
    Top Answer:The end-to-end distributor tracing needs some work because the connectivity from the user to the backend wasn't there. Akamai mPulse was not able to deliver on our requirements regarding observation… more »
    Top Answer:The primary use case of mPulse is for real-time user monitoring. Our use case was to observe the entire platform from the user all the way to the backend system and that's what it did. It's all in the… more »
    Top Answer:Catchpoint provides a great amount of information.
    Top Answer:I rate the price a two out of ten, where one is a high price and ten is a low price.
    Top Answer:Catchpoint tries to cover the full stack of other computers. However, it is not a good idea because many computers can check the complete spec monitoring, like Datadog, New Relic and Dynatrace. Hence… more »
    Ranking
    Views
    1,070
    Comparisons
    861
    Reviews
    1
    Average Words per Review
    457
    Rating
    5.0
    Views
    1,427
    Comparisons
    859
    Reviews
    6
    Average Words per Review
    926
    Rating
    8.2
    Comparisons
    New Relic logo
    Compared 26% of the time.
    Dynatrace logo
    Compared 25% of the time.
    Grafana logo
    Compared 14% of the time.
    Datadog logo
    Compared 13% of the time.
    Dynatrace logo
    Compared 26% of the time.
    ThousandEyes logo
    Compared 24% of the time.
    Datadog logo
    Compared 13% of the time.
    Also Known As
    SOASTA mPulse
    Learn More
    Overview

    Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.

    mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.

    mPulse gathers and delivers data on an organization's website’s performance and metrics on user web browsing experiences. The mPulse feature “Boomerang” is a JavaScript Library that monitors the website page load time. Boomerang has a unique plugin architecture and works with all websites. The Boomerang feature is embedded on each page of an organization's website.

    mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.

    Akamai mPulse Benefits

    • Third-party monitoring: mPulse enables users to effortlessly monitor and visualize the effect that third-party vendors, resources, and scripts may have on the organization’s web properties.

    • Real-time intuitions: RUM data is continually being gathered, so users are able to instantly experience changes in user performance during every critical event. Users are able to respond immediately and make corrections or amendments as needed. Additionally, mPulse integrates effectively with other third-party notification solutions, such as Slack, PagerDuty, and webhook API support.

    • Framework integrations: mPulse integrates with many of today’s popular single-page application (SPA) frameworks, such as React.js, Backbone.js, Angular.js, Ember.js, and even some custom frameworks. mPulse has the ability to also be seamlessly integrated in Non-SPA websites.

    • Intuitive feedback: mPulse gathers data and creates workable solutions so users have a better understanding of how objects, images, or even entire pages are affecting user behavior. Users can gather numerous metrics (custom or advanced) to achieve a better, more complete understanding of ways to improve the user experience with the application or website.

    • Custom metrics and timers: With mPulse, users can effortlessly create custom timers to discover important performance sessions unique to the application. The mPulse dashboard allows users to set up trackers for numerous metrics, such as:

      • First image load time
      • Sidebar load time
      • Page load times
      • Third-party resource content load time

    • mPulse Beacon API: This valuable benefit allows users to send custom metrics from mobile and web applications to mPulse. This gives mPulse greater flexibility and usability to frameworks and platforms that can make HTTP calls. Representational State Transfer (REST) interface is included and is able to be used by any web application using any language running on the platform. There is also a Beacon API library for JavaScript. This option is available from the dashboard by creating a new application and an API key.

    Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

    Learn more at: https://www.catchpoint.com/

    Sample Customers
    Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company12%
    Retailer10%
    Government7%
    VISITORS READING REVIEWS
    Educational Organization56%
    Financial Services Firm11%
    Computer Software Company9%
    Retailer4%
    Company Size
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise73%
    REVIEWERS
    Small Business33%
    Midsize Enterprise8%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise57%
    Large Enterprise34%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    Akamai mPulse is ranked 51st in Application Performance Monitoring (APM) and Observability with 6 reviews while Catchpoint is ranked 18th in Application Performance Monitoring (APM) and Observability with 12 reviews. Akamai mPulse is rated 6.6, while Catchpoint is rated 8.2. The top reviewer of Akamai mPulse writes "Lacking in regard to observation of the entire platform but does dynamic injections from within". On the other hand, the top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". Akamai mPulse is most compared with New Relic, Dynatrace, Grafana and Datadog, whereas Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and InfoVista 5View NetFlow.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.