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Alcatel-Lucent OmniTouch Contact Center vs NetFortris Call Recording comparison

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Buyer's Guide
Contact Center Platforms
April 2024
Executive Summary

We performed a comparison between Alcatel-Lucent OmniTouch Contact Center and NetFortris Call Recording based on real PeerSpot user reviews.

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768,578 professionals have used our research since 2012.
Ranking
17th
out of 36 in Contact Center Platforms
Views
40
Comparisons
26
Reviews
0
Average Words per Review
0
Rating
N/A
12th
out of 36 in Contact Center Platforms
Views
48
Comparisons
34
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center Platforms
April 2024
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Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
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Comparisons
Also Known As
Alcatel Lucent OmniTouch Contact Center, OmniTouch Contact Center, OmniTouch CC
Learn More
Alcatel-Lucent Enterprise
NetFortris
Overview

A scalable and reliable contact center solution for up to 7,000 agents. The ideal solution for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities.

Using NetFortris Call Recording, business calls can be easily and accurately recorded, on-demand or constantly through "always-on" functionality. Recorded calls can be played back through our easy-to-use web interface and offers single or multi-site support, a reliable and scalable architecture, secure data access, and advanced search capabilities.
Sample Customers
Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Information Not Available
Buyer's Guide
Contact Center Platforms
April 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

Alcatel-Lucent OmniTouch Contact Center is ranked 17th in Contact Center Platforms while NetFortris Call Recording is ranked 12th in Contact Center Platforms. Alcatel-Lucent OmniTouch Contact Center is rated 0.0, while NetFortris Call Recording is rated 0.0. On the other hand, Alcatel-Lucent OmniTouch Contact Center is most compared with , whereas NetFortris Call Recording is most compared with .

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.