Compare Alcatel-Lucent OmniTouch Contact Center vs. VCC Live

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Ranking
19th
Views
30
Comparisons
13
Reviews
0
Average Words per Review
0
Rating
N/A
16th
Views
45
Comparisons
31
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Alcatel Lucent OmniTouch Contact Center, OmniTouch Contact Center, OmniTouch CC
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Overview

A scalable and reliable contact center solution for up to 7,000 agents. The ideal solution for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities.

VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer among others) allow your contact center team to perform a wide variety of actions from one single software. With VCC Live omnichannel solution, you can use and switch between multiple communication channels such as voice, email, chat, and SMS.

Offer
Learn more about Alcatel-Lucent OmniTouch Contact Center
Learn more about VCC Live
Sample Customers
Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
UPC, Provident, 4Life Direct, 4finance

Alcatel-Lucent OmniTouch Contact Center is ranked 19th in Contact Center Platforms while VCC Live is ranked 16th in Contact Center Platforms. Alcatel-Lucent OmniTouch Contact Center is rated 0.0, while VCC Live is rated 0.0. On the other hand, Alcatel-Lucent OmniTouch Contact Center is most compared with , whereas VCC Live is most compared with .

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