Alcatel-Lucent OpenTouch is ranked 7th in Unified Communications as a Service while Digium Switchvox is ranked 15th in Unified Communications. Alcatel-Lucent OpenTouch is rated 0.0, while Digium Switchvox is rated 9.0. On the other hand, the top reviewer of Digium Switchvox writes "Integrated chat system enables you to send a quick message to a work colleague without calling the person". Alcatel-Lucent OpenTouch is most compared with Alcatel-Lucent Rainbow, 3CX Live Chat and Digium Asterisk, whereas Digium Switchvox is most compared with .
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