Alcatel-Lucent OpenTouch is ranked 7th in Unified Communications as a Service while Mitel Communications Director is ranked 17th in Unified Communications. Alcatel-Lucent OpenTouch is rated 0.0, while Mitel Communications Director is rated 9.0. On the other hand, the top reviewer of Mitel Communications Director writes "An easy to use product. Numerous applications are available for it". Alcatel-Lucent OpenTouch is most compared with Alcatel-Lucent Rainbow, 3CX Live Chat and Digium Asterisk, whereas Mitel Communications Director is most compared with .
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