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Alcatel-Lucent OpenTouch vs ShoreTel Sky comparison

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Alcatel-Lucent Enterprise Logo

Alcatel-Lucent OpenTouch

111 views|96 comparisons
Mitel Logo

ShoreTel Sky

Read 7 ShoreTel Sky reviews
94 views|77 comparisons
80% willing to recommend
Featured Review
Use Alcatel-Lucent OpenTouch?
Anonymous User
Great product, always adapting
Allows us to work interactively through different locations.
Ranking
7th
out of 18 in Unified Communications as a Service
Views
111
Comparisons
96
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 28 in Unified Communications
Views
94
Comparisons
77
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Alcatel Lucent OpenTouch, OpenTouch
Learn More
Alcatel-Lucent Enterprise
Mitel
Overview

Designed for companies with up to 1500 employees and 3000 devices, OpenTouch Business Edition powers a wide range of enterprise-grade unified communication services. Its single-server design is ideal for enterprises that want to reduce the cost and effort of managing new servers and don't want to install additional software with every new application deployment.

ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.
Sample Customers
Bank of Africa (BOA) Group, Battistella S.p.A., Catholic Education Office, Centre National de la Danse (CND), Iona College, Rockville Centre School District, Sahara Computers, University of Johannesburg, Ville de La Tronche
Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
Top Industries
VISITORS READING REVIEWS
Financial Services Firm16%
University15%
Computer Software Company13%
Government10%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise24%
Large Enterprise57%
REVIEWERS
Small Business86%
Large Enterprise14%

Alcatel-Lucent OpenTouch is ranked 7th in Unified Communications as a Service while ShoreTel Sky is ranked 14th in Unified Communications. Alcatel-Lucent OpenTouch is rated 0.0, while ShoreTel Sky is rated 7.8. On the other hand, the top reviewer of ShoreTel Sky writes "Great product, always adapting". Alcatel-Lucent OpenTouch is most compared with Alcatel-Lucent Rainbow, 3CX Live Chat and Digium Asterisk, whereas ShoreTel Sky is most compared with .

We monitor all Unified Communications as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.