We performed a comparison between Alemba vFire and IBM Maximo based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM)."Incident Management is the most valuable feature of the solution."
"When we met with the Alemba vFire from Australia, it was a good discussion and they have a good feature roadmap."
"The workflow is very good, as well as customizable."
"It is configurable, where you can add extra fields to screens and to the database."
"Preventive maintenance management."
"The most powerful features are the database and integration with CMDB."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"The most valuable feature is the ability to correct maintenance."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"The reporting needs to be improved."
"The product should improve its ability to integrate with third-party tools."
"We had issues with the user interface, the way it was structured wasn't that user-friendly. The chat features could improve. For example, in change management, all the chat discussions can be done via ServiceNow. We are using two separate solutions, such as Teams, to chat, and the Alemba vFire tool to process."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"You can get lost using the application"
"The latest version is slow due to the power it requires."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"Maximo is a big system, so the initial setup is complex."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"There are always ways to improve and make things better."
"It's not user-friendly. It could use shortcuts for frequently requested services."
Alemba vFire is ranked 27th in IT Service Management (ITSM) with 3 reviews while IBM Maximo is ranked 1st in Enterprise Asset Management with 23 reviews. Alemba vFire is rated 7.4, while IBM Maximo is rated 8.0. The top reviewer of Alemba vFire writes "Fulfills all IT management needs, simple setup, but could be more user-friendly". On the other hand, the top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". Alemba vFire is most compared with ServiceNow and JIRA Service Management, whereas IBM Maximo is most compared with ServiceNow, NetSuite ERP, JIRA Service Management, ABB Ability Asset Suite EAM and IFS Cloud Platform.
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