We performed a comparison between Alemba vFire and Xtraction for CA Service Management [EOL] based on real PeerSpot user reviews.
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Alemba vFire is ranked 27th in IT Service Management (ITSM) with 3 reviews while Xtraction for CA Service Management [EOL] doesn't meet the minimum requirements to be ranked in IT Service Management (ITSM). Alemba vFire is rated 7.4, while Xtraction for CA Service Management [EOL] is rated 10.0. The top reviewer of Alemba vFire writes "Fulfills all IT management needs, simple setup, but could be more user-friendly". On the other hand, the top reviewer of Xtraction for CA Service Management [EOL] writes "It’s a real-time dashboard so that people can go in at any time and see where anything is, and can manipulate reports individually just for their own view". Alemba vFire is most compared with ServiceNow and JIRA Service Management, whereas Xtraction for CA Service Management [EOL] is most compared with Freshdesk.
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