Alert Logic vs Comodo MDR comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alert Logic and Comodo MDR based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, SentinelOne and others in Managed Detection and Response (MDR).
To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Binary Defense has a human service department that provides live monitoring for our systems.""The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.""One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.""The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives.""The case interface is Binary Defense MDR's most valuable feature.""The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.""The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7.""Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

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"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take.""The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond.""The solution was consistently available, and I cannot recall any instances where it was down.""Notifications and the detail of notifications are most valuable. It is a user-friendly solution.""It is a very stable product.""It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that.""The initial setup is pretty straightforward.""The installation and configuration were slick."

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"One of the most valuable features is its around-the-clock, 365-day-a-year online technical support."

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Cons
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements.""The current reporting system could benefit from improvement.""I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine.""Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.""We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement.""We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue.""If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today.""I would like to see more frequent check-ins with our security status."

More Binary Defense MDR Cons →

"This product needs to mature more. While it is a good product, there are some areas where it needs work.""Could be more of an endpoint protector.""The documentation, especially with the initial setup, needs improvement.""The setup process was complex.""Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive.""I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email."""I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited.""As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."

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"They should consider adopting the desktop version as a solution."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
  • "Alert Logic has better competitive pricing than some of its competitors."
  • "Almost any product that is on the AWS Marketplace is super easy to subscribe to."
  • "Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
  • "Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
  • More Alert Logic Pricing and Cost Advice →

  • "The pricing falls within the moderate range."
  • More Comodo MDR Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them… more »
    Top Answer:Alert Logic's license is one of the most competitive. They deliver a high-quality service for a competitive price.
    Top Answer:Alert Logic should also develop an EDR that is natively integrated into their solution. Currently, a client must buy… more »
    Top Answer:One of the most valuable features is its around-the-clock, 365-day-a-year online technical support.
    Top Answer:The pricing falls within the moderate range.
    Top Answer:The critical aspect is the management of the remote access, and I specifically need this to be overseen through our… more »
    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
    Comodo Managed Detection and Response
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Alert Logic is a cloud-based security and compliance solution that provides threat detection and response, log management, and compliance automation. Its primary use case is to manage lag and protect the network, identify configuration issues related to security and cloud infrastructure, and serve as the primary SIEM tool before escalating tickets. 

    The most valuable feature is that it has everything in one dashboard, including being notified of incidents and receiving advice on what steps to take. Alert Logic has helped organizations process large amounts of data, remotely monitor everything from the cloud, and streamline workflow while reducing implementation time.

    Comodo MDR is a 24/7 Security Operations Center delivered as a Service (SOCaaS). Our
    service provides a team of security researchers who extend your IT team to safeguard your IT systems and infrastructure.

    Using Comodo SIEM and endpoint management technologies along with threat intelligence from the Comodo Threat Lab, our security experts hunt for vulnerabilities, continuously monitor your IT systems for indications of compromise, and contain advanced threats. We work closely with your IT team to prioritize and fix security flaws and remediate issues.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    TIME, Genome Next, Rentalcargroup.com, Travel Tripper, C&J Energy Services, Investis, Retail Insights
    Information Not Available
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Wholesaler/Distributor8%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Healthcare Company8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    Healthcare Company8%
    Manufacturing Company7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    REVIEWERS
    Small Business33%
    Midsize Enterprise17%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise49%
    No Data Available
    Buyer's Guide
    Managed Detection and Response (MDR)
    March 2024
    Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, SentinelOne and others in Managed Detection and Response (MDR). Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Alert Logic is ranked 18th in Managed Detection and Response (MDR) with 11 reviews while Comodo MDR is ranked 22nd in Managed Detection and Response (MDR) with 1 review. Alert Logic is rated 8.0, while Comodo MDR is rated 10.0. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Comodo MDR writes "Comprehensive managed detection and response services, offering robust online technical support, and ensuring enhanced compatibility and reliability". Alert Logic is most compared with Arctic Wolf Managed Detection and Response, CrowdStrike Falcon Complete, Rapid7 InsightIDR, Sophos MDR and SentinelOne Vigilance, whereas Comodo MDR is most compared with .

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.