AlertSite vs NGINX API Gateway comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between AlertSite and NGINX API Gateway based on real PeerSpot user reviews.

Find out in this report how the two API Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AlertSite vs. NGINX API Gateway Report (Updated: March 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy.""There are custom reports available along with the inbuilt reports.""I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast.""If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis.""This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."

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"API routing is the most valuable feature.""It's easy to install, and the performance is good.""We do not face any lags."

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Cons
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful.""What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly.""AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed.""I would like the ability to get more data points with regard to some of the unique requirements that we have.""It is not compatible with all of the product platforms that we use."

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"It could be more secure because security is always a problem.""The product must improve its security features.""The UI could be more attractive."

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Pricing and Cost Advice
  • "We purchased the license once and had the option of selecting the number of user licenses."
  • "My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
  • "The cost is high."
  • More AlertSite Pricing and Cost Advice →

  • "We are using the open source version, so there is no cost involved."
  • "We are using the open-source version."
  • More NGINX API Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite… more »
    Top Answer:The management team handles the licensing policy for AlertSite. I have some billing details, but I'm unable to share them.
    Top Answer:One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all… more »
    Top Answer:We are using the open-source version. We are planning to buy the licensed version. The solution costs less in the Asia-Pacific region.
    Top Answer:If we publish API or GET requests, sometimes someone can do a POST request of the API. Such security violations are not visible in the product. Other solutions provide such security features. The… more »
    Ranking
    Views
    66
    Comparisons
    48
    Reviews
    5
    Average Words per Review
    965
    Rating
    8.0
    Views
    411
    Comparisons
    42
    Reviews
    3
    Average Words per Review
    216
    Rating
    8.3
    Comparisons
    Dynatrace logo
    Compared 27% of the time.
    New Relic logo
    Compared 19% of the time.
    Datadog logo
    Compared 18% of the time.
    ITRS Geneos logo
    Compared 18% of the time.
    Postman logo
    Compared 18% of the time.
    Learn More
    Overview

    SmartBear's AlertSite is an application performance management and system monitoring software. AlertSite is an early warning system that users can rely on to monitor their websites, web apps, and APIs from any physical location as well as from within their private networks. It offers real-time alerting with root-cause analytics and robust reporting. AlertSite allows you to proactively monitor from an independent network of over 350 monitoring nodes worldwide.

    Here are AlertSite’s 6 use cases: 

    1. Monitor web: AlertSite monitors beyond availability to detect performance anomalies and notify the appropriate people when deviations occur, whether it's online apps or websites.

    2. Monitor APIs: Check to see that your internal, external, and third-party APIs are working properly, returning the correct content, and performing as expected.

    3. Monitor apps: With nearly any action, monitor your online sites and applications using actual browsers, just like a consumer. There is no need for scripting.

    4. Monitor mobile: Monitor your mobile-friendly websites, native mobile apps, carrier-based nodes, and network speeds with real devices (3G, 4G LTE).

    5. Monitor SLAs: Make sure you're meeting service-level agreements' requirements. SLA requirements are monitored and reported on by AlertSite.

    6. Monitor cloud: Monitor your cloud-based applications to improve mobility. AlertSite monitors your apps across public and private clouds, giving you complete visibility into their status.

    AlertSite Features

    AlertSite has many valuable key features. Some of the most useful ones include:

    • Enables a comprehensive view of UI and API performance.

    • Monitoring coverage from 350+ worldwide nodes and private networks.
    • Integrates with DevOps and Ops tool stacks.

    • Displays availability and performance data that assist in determining the root cause of performance problems.

    • With AlertSite's Single Sign-On (SSO) support, you can assist your authentication procedures.

    • Free training and assistance. AlertSite’s responsive team is always there to assist you, from the initial rollout through day-to-day support.

    • Eliminates the stress of false alerts using these key features:

      • Tracks the performance of your apps, APIs, and websites.

      • Sets up monitor and alarm schedules, as well as blackout periods and retry choices.

      • Sets alert thresholds that are both static and dynamic.

      • Calculates the number of failures needed to set off an alarm.

      • After the first failure, retries logic.

      • Based on error code, sends an alert to recipients and group routing.

      • Tests from over 85 different locations across the world, with internal and external monitoring.

      • Defines assertions and validations.

      • Integrates with PagerDuty, Slack, Splunk, VictorOps, and more.
    • Easy configuration with help from these key features:

      • DejaClick is an intuitive, seamless plug-in for documenting web transactions and user journeys.

      • Use the point-and-click script creation for website, web, and mobile monitor scripts.

      • Benefit from using native API monitor creation.

      • Scripts for functional tests can be reused.

      • Automate monitor creation by using Swagger Specs or OpenAPI Specification files.

    The NGINX Plus API gateway authenticates API calls, routes requests to appropriate backends, applies rate limits to prevent overloading services and to mitigate volumetric attacks, offloads SSL/TLS traffic, and handles errors and exceptions. NGINX's API gateway takes all API requests from a client, determines which services are needed, and delivers the result in a high‑performance manner.

    NGINX Plus API gateway is used to protect APIs with rate‑limiting policies, enforce specific request methods, and provide fine‑grained access control:

    • Ensures application backends are not overwhelmed by a problematic or malicious API clients through rate limits based on attribute of the request.
    • NGINX Plus allows only specific request methods for app services. For example, you can accept only the GET method to ensure that access to your inventory service is read‑only (just returns the inventory).
    • Controls access to specific resources using JSON Web Tokens (JWTs). For example, you can allow write access to a service for API clients with admin credentials, but only read access for clients with standard user credentials.
    Sample Customers
    JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company16%
    Manufacturing Company11%
    Retailer9%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise8%
    Large Enterprise76%
    No Data Available
    Buyer's Guide
    AlertSite vs. NGINX API Gateway
    March 2024
    Find out what your peers are saying about AlertSite vs. NGINX API Gateway and other solutions. Updated: March 2024.
    768,246 professionals have used our research since 2012.

    AlertSite is ranked 3rd in API Monitoring Software with 5 reviews while NGINX API Gateway is ranked 2nd in API Monitoring Software with 3 reviews. AlertSite is rated 8.0, while NGINX API Gateway is rated 8.4. The top reviewer of AlertSite writes "Quickly triggers alerts, fast and user-friendly, and makes data available in a single UI". On the other hand, the top reviewer of NGINX API Gateway writes "A scalable and affordable solution that performs well and provides excellent technical support". AlertSite is most compared with Dynatrace, New Relic, Datadog, ITRS Geneos and Postman, whereas NGINX API Gateway is most compared with Postman. See our AlertSite vs. NGINX API Gateway report.

    See our list of best API Monitoring Software vendors.

    We monitor all API Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.