AlertSite vs OmniPeek comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between AlertSite and OmniPeek based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AlertSite vs. OmniPeek Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy.""There are custom reports available along with the inbuilt reports.""If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis.""This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build.""I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."

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"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily.""The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot.""It's a solid piece of software. It's stable.""I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching.""The most valuable feature is OmniPeek is user-friendly.""The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."

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Cons
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful.""AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed.""I would like the ability to get more data points with regard to some of the unique requirements that we have.""What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly.""It is not compatible with all of the product platforms that we use."

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"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly.""Making it more clear on how to configure the filters, or really automating them, would be an improvement.""I would like to see the tool work in an open environment the same as how it does in a closed environment.""I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning.""The solution's automation has room for improvement.""I don't see a clear roadmap in the future for improving this software."

More OmniPeek Cons →

Pricing and Cost Advice
  • "We purchased the license once and had the option of selecting the number of user licenses."
  • "My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
  • "The cost is high."
  • More AlertSite Pricing and Cost Advice →

  • "The pricing for this solution could be improved, as it is a very expensive product."
  • "There are different types of licenses available."
  • "We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."
  • More OmniPeek Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite… more »
    Top Answer:The management team handles the licensing policy for AlertSite. I have some billing details, but I'm unable to share them.
    Top Answer:One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all… more »
    Top Answer:It's a solid piece of software. It's stable.
    Top Answer:There's likely not a future for OmniPeek in LiveAction. LiveAction acquired OmniPeek. I don't see a clear roadmap in the future for improving this software. It's a bit expensive. The product has… more »
    Top Answer:Our company is an ODM manufacturer for wireless products like routers and WiFi access points. As an RD and QA department, we are sniffing the packet from the air to capture the raw WiFi traffic from… more »
    Ranking
    Views
    338
    Comparisons
    248
    Reviews
    5
    Average Words per Review
    965
    Rating
    8.0
    Views
    387
    Comparisons
    202
    Reviews
    5
    Average Words per Review
    622
    Rating
    7.8
    Comparisons
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    LiveAction LiveNX logo
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    Compared 10% of the time.
    Also Known As
    Savvius OmniPeek
    Learn More
    LiveAction
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    Overview

    SmartBear's AlertSite is an application performance management and system monitoring software. AlertSite is an early warning system that users can rely on to monitor their websites, web apps, and APIs from any physical location as well as from within their private networks. It offers real-time alerting with root-cause analytics and robust reporting. AlertSite allows you to proactively monitor from an independent network of over 350 monitoring nodes worldwide.

    Here are AlertSite’s 6 use cases: 

    1. Monitor web: AlertSite monitors beyond availability to detect performance anomalies and notify the appropriate people when deviations occur, whether it's online apps or websites.

    2. Monitor APIs: Check to see that your internal, external, and third-party APIs are working properly, returning the correct content, and performing as expected.

    3. Monitor apps: With nearly any action, monitor your online sites and applications using actual browsers, just like a consumer. There is no need for scripting.

    4. Monitor mobile: Monitor your mobile-friendly websites, native mobile apps, carrier-based nodes, and network speeds with real devices (3G, 4G LTE).

    5. Monitor SLAs: Make sure you're meeting service-level agreements' requirements. SLA requirements are monitored and reported on by AlertSite.

    6. Monitor cloud: Monitor your cloud-based applications to improve mobility. AlertSite monitors your apps across public and private clouds, giving you complete visibility into their status.

    AlertSite Features

    AlertSite has many valuable key features. Some of the most useful ones include:

    • Enables a comprehensive view of UI and API performance.

    • Monitoring coverage from 350+ worldwide nodes and private networks.
    • Integrates with DevOps and Ops tool stacks.

    • Displays availability and performance data that assist in determining the root cause of performance problems.

    • With AlertSite's Single Sign-On (SSO) support, you can assist your authentication procedures.

    • Free training and assistance. AlertSite’s responsive team is always there to assist you, from the initial rollout through day-to-day support.

    • Eliminates the stress of false alerts using these key features:

      • Tracks the performance of your apps, APIs, and websites.

      • Sets up monitor and alarm schedules, as well as blackout periods and retry choices.

      • Sets alert thresholds that are both static and dynamic.

      • Calculates the number of failures needed to set off an alarm.

      • After the first failure, retries logic.

      • Based on error code, sends an alert to recipients and group routing.

      • Tests from over 85 different locations across the world, with internal and external monitoring.

      • Defines assertions and validations.

      • Integrates with PagerDuty, Slack, Splunk, VictorOps, and more.
    • Easy configuration with help from these key features:

      • DejaClick is an intuitive, seamless plug-in for documenting web transactions and user journeys.

      • Use the point-and-click script creation for website, web, and mobile monitor scripts.

      • Benefit from using native API monitor creation.

      • Scripts for functional tests can be reused.

      • Automate monitor creation by using Swagger Specs or OpenAPI Specification files.

    Omnipeek is a top-rated suite of network analytics software that offers full transparency and trusted forensics for immediate resolution of application and network performance anomalies and security issues. Omnipeek is part of the LiveAction family of quality trusted products. They specialize in packet intelligence with adaptable workflows and complete visibility throughout numerous network segments to facilitate a better understanding of network performance and dependability concerns in real time.

    Omnipeek combines intuitive geolocation, usability, security, and performance to deliver a robust user experience that facilitates immediate discovery and problem-solving of wireless and wired networks.

    Omnipeek is user friendly and offers many different intuitive dashboards, display options, graphs, peer maps, and packets. There are several different capture options, such as TCP dump, multiple adapters, local captures, and Capture Assistant. Omnipeek integrates well with Snort and Suricata intrusion and detection prevention solutions, allowing users to import events easily. The comprehensive analysis tools, such as Expert Flow Analysis, Web Traffic Analysis, Multi-Segment Analysis, and Local File Analysis combine to make Omnipeek a solid, complete solution.

    Omnipeek is effective for small offices to large enterprise data centers.

    Omnipeek Benefits

    • Omnipeek delivers unmatched transparency into applications, networks, and classification of layer 7 workflows.

    • Intuitive GUI presents a clear, intuitive view of packet-based analytics by conversation pairs.

    • Ability to capture and dissect 802.11n and 802.11ac wireless traffic from currently deployed points from third-party vendors such as Aruba, Cisco, and others.

    • Investigate traffic from all remote network segments, such as voice and video over IP, 802.11,1/10/40/100 Gigabit, Ethernet using the LiveCapture features and appliances.

    • Audit voice and video over IP traffic in real time using call back play, thorough signaling and media analyses, and high-level multi-media summary statistics.

    • Improve the average time to resolve failure with super fast intuition and interconnection with packet data, metadata, flows, and files.

    Omnipeek Features

    • WiFi monitoring: Using Omnipeek LiveCapture 1100, users are able to thoroughly monitor wired packet traffic and gather wireless traffic from WLAN controllers. Users can easily monitor, dissect, log, and diagnose multi-Gigabit speed 802.11ac traffic.

    • Improved LiveAction appliance support: LiveAction update appliances and software uses the innovative Del architectures and Intel capabilities to improve network packet capture-to-disk to 20Gbps in a 2RU system, with up to 128 TB of storage.

    • Improved VOIP processes: Now offering updates to performance and in synthesizing DTMF audio tones, Stream Control Transmission Protocol (SCTP), and Asserted Identity (caller ID), makes Omnipeek a very robust, complete solution.

    • Improved financial transaction support: The solution provides updated support for ISO8583 protocol necessary for financial and banking organizations. Users have the ability to dissect critical data more thoroughly than with previous iterations.

    • Expert improvements: Users have access to several more Expert events, enhanced latency calculations, and many other improvements to the Expert views in Omnipeek.

    • 3rd party authentication improvements: Efficient workflow for 3rd party authentication results in enhanced performance for Access Control Lists (ACL).

    Sample Customers
    JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
    Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company16%
    Manufacturing Company11%
    Retailer9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Retailer11%
    Educational Organization8%
    Financial Services Firm8%
    Company Size
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise8%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise16%
    Large Enterprise52%
    Buyer's Guide
    AlertSite vs. OmniPeek
    March 2024
    Find out what your peers are saying about AlertSite vs. OmniPeek and other solutions. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    AlertSite is ranked 23rd in Application Performance Monitoring (APM) and Observability with 5 reviews while OmniPeek is ranked 29th in Application Performance Monitoring (APM) and Observability with 6 reviews. AlertSite is rated 8.0, while OmniPeek is rated 7.8. The top reviewer of AlertSite writes "Quickly triggers alerts, fast and user-friendly, and makes data available in a single UI". On the other hand, the top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". AlertSite is most compared with Dynatrace, New Relic, Datadog, ITRS Geneos and Postman, whereas OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa, LogicMonitor, SolarWinds NPM and NETSCOUT nGeniusONE. See our AlertSite vs. OmniPeek report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.