AlertSite vs Quest Foglight for APM [EOL] comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AlertSite and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are custom reports available along with the inbuilt reports.""The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy.""If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis.""This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build.""I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."

More AlertSite Pros →

"With the APM you can replay the end user session and see issues quickly by viewing the session.""Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive.""It provides a history of the activities on our SQL servers.""Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics""At a glance I can easily see what is going on with all of my VMware ​environments, including top consumers of resources.""Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me.""FxV is valuable as we can playback the session.""The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."

More Quest Foglight for APM [EOL] Pros →

Cons
"It is not compatible with all of the product platforms that we use.""What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly.""One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful.""AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed.""I would like the ability to get more data points with regard to some of the unique requirements that we have."

More AlertSite Cons →

"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment.""The version compatibility needs work.""I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace.""We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort.""Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful.""They need to improve the stability of FxM and FxV.""There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work.""SQL agents often failed but again this may have been addressed in future versions."

More Quest Foglight for APM [EOL] Cons →

Pricing and Cost Advice
  • "We purchased the license once and had the option of selecting the number of user licenses."
  • "My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
  • "The cost is high."
  • More AlertSite Pricing and Cost Advice →

  • "I recall it being a very expensive solution relative to function and stability."
  • "The price is expensive for us."
  • "Foglight can be expensive I would go with the pricing at a three year deal."
  • "Since the product split – the licensing is a bit more complex."
  • More Quest Foglight for APM [EOL] Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite… more »
    Top Answer:The management team handles the licensing policy for AlertSite. I have some billing details, but I'm unable to share them.
    Top Answer:One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all… more »
    Ask a question

    Earn 20 points

    Ranking
    Views
    333
    Comparisons
    248
    Reviews
    5
    Average Words per Review
    966
    Rating
    8.0
    Unranked
    In Application Performance Monitoring (APM) and Observability
    Comparisons
    Also Known As
    Foglight, Dell Foglight
    Learn More
    Quest Software
    Video Not Available
    Overview

    SmartBear's AlertSite is an application performance management and system monitoring software. AlertSite is an early warning system that users can rely on to monitor their websites, web apps, and APIs from any physical location as well as from within their private networks. It offers real-time alerting with root-cause analytics and robust reporting. AlertSite allows you to proactively monitor from an independent network of over 350 monitoring nodes worldwide.

    Here are AlertSite’s 6 use cases: 

    1. Monitor web: AlertSite monitors beyond availability to detect performance anomalies and notify the appropriate people when deviations occur, whether it's online apps or websites.

    2. Monitor APIs: Check to see that your internal, external, and third-party APIs are working properly, returning the correct content, and performing as expected.

    3. Monitor apps: With nearly any action, monitor your online sites and applications using actual browsers, just like a consumer. There is no need for scripting.

    4. Monitor mobile: Monitor your mobile-friendly websites, native mobile apps, carrier-based nodes, and network speeds with real devices (3G, 4G LTE).

    5. Monitor SLAs: Make sure you're meeting service-level agreements' requirements. SLA requirements are monitored and reported on by AlertSite.

    6. Monitor cloud: Monitor your cloud-based applications to improve mobility. AlertSite monitors your apps across public and private clouds, giving you complete visibility into their status.

    AlertSite Features

    AlertSite has many valuable key features. Some of the most useful ones include:

    • Enables a comprehensive view of UI and API performance.

    • Monitoring coverage from 350+ worldwide nodes and private networks.
    • Integrates with DevOps and Ops tool stacks.

    • Displays availability and performance data that assist in determining the root cause of performance problems.

    • With AlertSite's Single Sign-On (SSO) support, you can assist your authentication procedures.

    • Free training and assistance. AlertSite’s responsive team is always there to assist you, from the initial rollout through day-to-day support.

    • Eliminates the stress of false alerts using these key features:

      • Tracks the performance of your apps, APIs, and websites.

      • Sets up monitor and alarm schedules, as well as blackout periods and retry choices.

      • Sets alert thresholds that are both static and dynamic.

      • Calculates the number of failures needed to set off an alarm.

      • After the first failure, retries logic.

      • Based on error code, sends an alert to recipients and group routing.

      • Tests from over 85 different locations across the world, with internal and external monitoring.

      • Defines assertions and validations.

      • Integrates with PagerDuty, Slack, Splunk, VictorOps, and more.
    • Easy configuration with help from these key features:

      • DejaClick is an intuitive, seamless plug-in for documenting web transactions and user journeys.

      • Use the point-and-click script creation for website, web, and mobile monitor scripts.

      • Benefit from using native API monitor creation.

      • Scripts for functional tests can be reused.

      • Automate monitor creation by using Swagger Specs or OpenAPI Specification files.
    Manage your application infrastructure by monitoring the IT components that affect application performance.
    Sample Customers
    JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
    Anji Automotive Logistics, Unimat, Priceline.com
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company16%
    Manufacturing Company11%
    Retailer9%
    REVIEWERS
    Financial Services Firm44%
    Healthcare Company11%
    Educational Organization11%
    Computer Software Company11%
    Company Size
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise8%
    Large Enterprise76%
    REVIEWERS
    Small Business13%
    Midsize Enterprise30%
    Large Enterprise57%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    March 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    AlertSite is ranked 20th in Application Performance Monitoring (APM) and Observability with 5 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. AlertSite is rated 8.0, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of AlertSite writes "Quickly triggers alerts, fast and user-friendly, and makes data available in a single UI". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". AlertSite is most compared with Postman, ITRS Geneos, Dynatrace, New Relic and Datadog, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.