We performed a comparison between AlertSite and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"There are custom reports available along with the inbuilt reports."
"SolarWinds is a very stable platform compared to others on the market."
"The product integrates with Remedy."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"SSL Certificate Monitoring and Expiry Alerting"
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"It is not compatible with all of the product platforms that we use."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"Support for the IBM Mainframe is needed."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"The product needs to reduce its price."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"The setup was complex. We had local support to assist us."
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AlertSite is ranked 23rd in Application Performance Monitoring (APM) and Observability with 5 reviews while SolarWinds Server and Application Monitor is ranked 21st in Application Performance Monitoring (APM) and Observability with 38 reviews. AlertSite is rated 8.0, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of AlertSite writes "Quickly triggers alerts, fast and user-friendly, and makes data available in a single UI". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". AlertSite is most compared with Dynatrace, New Relic, Datadog, ITRS Geneos and Postman, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery. See our AlertSite vs. SolarWinds Server and Application Monitor report.
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