We performed a comparison between Alfresco and Hyland OnBase based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."I like the ease of use, sections, and calendar."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"Document repository."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I like the cloud and its integrability."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"I would like them to consider document capture functionality."
"Metadata, auto class, disposition log, and legal hold."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
Alfresco is ranked 9th in Enterprise Content Management with 10 reviews while Hyland OnBase is ranked 8th in Enterprise Content Management with 8 reviews. Alfresco is rated 8.0, while Hyland OnBase is rated 8.0. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". Alfresco is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Nuxeo, whereas Hyland OnBase is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM FileNet and Hyland Perceptive Content.
See our list of best Enterprise Content Management vendors.
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last I knew they were two separate products/platforms. Before I left in February of this year there was talk of potentially combining platforms for a more cloud native somewhat combined platform. I no longer have access or knowledge of the current product/solution roadmap.