Alfresco vs Hyland OnBase comparison

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3,092 views|2,494 comparisons
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2,769 views|1,713 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alfresco and Hyland OnBase based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the ease of use, sections, and calendar.""The product allows engineering teams and developers to introduce new things in a seamless and easy way.""The most valuable feature is the flexibility of the searching elements of the metadata.""Document repository."

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"The solution is very developed and we are not taking full advantage of its functionalities.""The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.""We found the setup process to be okay since they do offer a troubleshooting guide.""OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year.""I like the cloud and its integrability.""The most valuable features are that it's very secure and provides audit trails for our documents."

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Cons
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving.""I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen.""I would like them to consider document capture functionality.""Metadata, auto class, disposition log, and legal hold."

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"The dashboards do have some room for improvement as compared to the other vendors which are there in the market.""We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated.""The look and feel could be better. The integration with the user could be better. It could also be more user-friendly.""We are struggling with duplicates and would like to have OCR functionality when using this solution.""For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions.""An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

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Pricing and Cost Advice
  • "It is cheaper compared to head-to-head competitors."
  • "There are costs for any upgrade or additional functions."
  • "If you buy Alfresco through a partner, there is usually a OEM licensing option."
  • "The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
  • More Alfresco Pricing and Cost Advice →

  • "They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
  • "OnBase is reasonably priced."
  • "There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
  • "The tool's price is high."
  • More Hyland OnBase Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    Michael Bernard - PeerSpot reviewerMichael Bernard
    MSP

    last I knew they were two separate products/platforms.   Before I left in February of this year there was talk of potentially combining platforms for a more cloud native somewhat combined platform.   I no longer have access or knowledge of the current product/solution roadmap.

    Questions from the Community
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.  Business Process Application 3.55 Good to excellent.  Document Management 4.12… more »
    Top Answer:The most valuable feature is the flexibility of the searching elements of the metadata.
    Top Answer:The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly.
    Top Answer:The solution is very developed and we are not taking full advantage of its functionalities.
    Top Answer:We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated.
    Ranking
    Views
    3,092
    Comparisons
    2,494
    Reviews
    1
    Average Words per Review
    378
    Rating
    6.0
    Views
    2,769
    Comparisons
    1,713
    Reviews
    4
    Average Words per Review
    439
    Rating
    8.0
    Comparisons
    Also Known As
    OnBase
    Learn More
    Overview

    The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

    OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors to core industry LOB applications such as Epic and Workday, supporting critical content and process solutions. With repeatable industry solutions, OnBase provides the capability to intelligently automate your business processes so your team can focus on higher value work without the need to build costly customized solutions. With business ownership of solutions, OnBase enables expansion beyond IT, delivering faster ROI.

    Sample Customers
    Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
    Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
    Top Industries
    VISITORS READING REVIEWS
    Government14%
    Financial Services Firm12%
    Insurance Company11%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Financial Services Firm12%
    Government12%
    Computer Software Company12%
    Insurance Company9%
    Company Size
    REVIEWERS
    Small Business80%
    Midsize Enterprise7%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    REVIEWERS
    Small Business33%
    Midsize Enterprise22%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    Buyer's Guide
    Enterprise Content Management
    March 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Alfresco is ranked 9th in Enterprise Content Management with 10 reviews while Hyland OnBase is ranked 8th in Enterprise Content Management with 8 reviews. Alfresco is rated 8.0, while Hyland OnBase is rated 8.0. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". Alfresco is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Nuxeo, whereas Hyland OnBase is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM FileNet and Hyland Perceptive Content.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.